Patient Services Associate

3 weeks ago


Glenside, Pennsylvania, United States Pennsylvania Medicine Full time
Patient Services Associate

Penn Medicine is committed to delivering exceptional patient care and service. As a Patient Services Associate, you will play a vital role in ensuring that our patients receive the highest level of care and service.

Key Responsibilities:
  • Provide exceptional patient service and support to patients and families
  • Assist with patient registration, scheduling, and billing
  • Manage patient flow and coordinate with clinical staff to ensure efficient and effective care
  • Communicate effectively with patients, families, and healthcare team members
  • Participate in quality improvement initiatives to enhance patient satisfaction and experience
Requirements:
  • High school diploma or equivalent required; associate degree preferred
  • 2+ years of medical office experience or 2+ years of customer service experience required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer:
  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • A collaborative and supportive work environment
  • Recognition and rewards for outstanding performance

Penn Medicine is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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