Treasury Management Specialist
2 weeks ago
We are seeking a highly skilled Treasury Management Specialist to join our team at Softworld, a Kelly Company. As a key member of our team, you will play a critical role in supporting our Token Project, ensuring the success of our customers and the company.
Key Responsibilities- Customer Support: Respond to inquiries from corporate customers, account officers, and other internal departments, providing timely and accurate resolutions to their issues.
- Troubleshooting: Troubleshoot and resolve complex issues related to sophisticated software or hardware tokens for Treasury Management customers.
- Communication: Communicate effectively with customers, colleagues, and management, using strong verbal and written communication skills.
- Problem-Solving: Independently respond to and resolve issues quickly and creatively, while maintaining a focus on quality and customer-centricity.
- Collaboration: Collaborate with other team members to provide a seamless customer experience.
- Token Management: Manage a high volume of inbound calls and process requests within established service levels, ensuring prompt and accurate resolution.
- Fraud Detection: Recognize and respond to potential fraud or high-risk situations, escalating to management when necessary.
- Authentication: Adhere to Manual Authentication procedures to validate and verify individuals before releasing information or processing business transactions.
- Education: High School Diploma or equivalent.
- Experience: Experience in supporting token projects or similar customer support roles is preferred.
As a Treasury Management Specialist at Softworld, a Kelly Company, you will have the opportunity to work in a dynamic environment, gain experience in token management and customer support, and develop your skills in a fast-paced and challenging role.
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Treasury Management Representative
3 weeks ago
Farmington Hills, Michigan, United States Softworld, a Kelly Company Full timeJob Title: Treasury Management SpecialistWe are seeking a highly skilled Treasury Management Specialist to join our team at Softworld, a Kelly Company. As a key member of our team, you will play a critical role in supporting our Token Project.Key Responsibilities:Provide exceptional customer service to corporate customers, account officers, and treasury...
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Treasury Management Support Specialist
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Farmington Hills, Michigan, United States Softworld, a Kelly Company Full timeTreasury Management Support AnalystAt Softworld, a Kelly Company, we are seeking a highly skilled Treasury Management Support Analyst to join our team. As a key member of our operations team, you will play a critical role in providing exceptional support to our clients and internal stakeholders.Key Responsibilities:Client Support: Serve as the primary point...
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Treasury Management Specialist
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Farmington Hills, Michigan, United States Softworld, a Kelly Company Full timeJob Posting: Treasury Management RepresentativeJob SummaryWe are seeking a skilled Treasury Management Representative to support our Token Project. The ideal candidate will possess strong verbal and written communication skills and will work closely with the CLM team to ensure the success of the project.Key ResponsibilitiesRespond to customer inquiries and...
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Treasury Management Specialist
3 weeks ago
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Treasury Management Support Specialist
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Farmington Hills, Michigan, United States Softworld, a Kelly Company Full timeTreasury Management Support AnalystAt Softworld, a Kelly Company, we are seeking a highly skilled Treasury Management Support Analyst to join our team. As a key member of our operations team, you will play a critical role in providing exceptional support to our clients and internal stakeholders.Key Responsibilities:Client Support: Serve as the primary point...
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