Columbus IT Field Service Technician
4 days ago
Columbus, OH is seeking a skilled IT Field Service Technician to join our team onsite. This role involves traveling within a radius of 25 to 150+ miles daily, depending on the area and specific route, and requires a valid driver's license.
The key responsibilities of this position include:
- Providing technical support on IT/data problems
- Repairing POS systems, Lexmark printers, access points, thin clients, and performing refresh projects
- Tracking and monitoring issues, documenting efforts, and closing cases/tickets daily
- Understanding AC/DC and backup power concepts
- Managing triage, troubleshooting, and resolution to client scope on IT equipment
To succeed in this role, you will need:
- A minimum of 1+ years of technical support experience
- CompTIA A+ certification (required)
- Cash recycler repair experience is highly preferred
- Net+ CompTIA certification is preferred
- Familiarity with various operating systems (e.g., Windows OS, OSX, Linux/Unix)
- Experience in copper and fiber cabling and various terminating connectors
- Exceptional customer service skills and relationship building competence
- Self-motivation and the capability to complete projects ahead of schedule
- Excellent time management and reporting skills
- Ability to work in a physically demanding environment (lifting, bending, climbing, walking extensively)
- Occasional work at heights of 20' to 25', lift equipment training provided
- Ability to lift 25 lbs.
The salary for this position is estimated to be between $20.00 and $21.00 per hour. Our comprehensive benefit package includes health insurance, 401k, basic life/AD&D, supplemental insurance plans, paid time off plan, paid holiday, paid sick leave plan, FSA/HSA pre-tax benefits, employee discounts, and more.
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