Advanced Systems Support Professional
3 weeks ago
JW Affinity IT is a leading provider of IT solutions, dedicated to delivering high-quality services to its clients. We are committed to providing our employees with a challenging and rewarding work environment.
The successful candidate will have the opportunity to work on a variety of projects, including server administration, network configuration, and security management.
Salary and BenefitsA competitive salary is offered for this position, estimated at $120,000 - $180,000 per annum, depending on location and experience. In addition to a competitive salary, we offer a range of benefits, including health care plan, retirement plan, life insurance, PTO, short term & long-term disability, internet & phone allowance, wellness resources, pet insurance, work-life balance, flexible hours, and full-time permanent positions.
Responsibilities- Utilize Remedy to resolve customer-reported server/desktop support issues
- Create and maintain standard operating instructions
- Analyze and resolve issues related to the network, infrastructure, and tools
- Perform analysis and assessment of server performance and storage capacity, planning for future needs
- Perform routine server/workstation O/S patching, upgrades, vulnerability/security management, and file system maintenance, mostly occurring after-hours and on weekends to avoid customer outages
- User account management
- Maintain system documentation
- SUCCESSFULLY INSTALL SERVER SYSTEMS AND RELATED HARDWARE
- SUCCESSFULLY INTERFACE WITH HARDWARE SERVICE CONTROLLERS AND CONFIGURE FOR LIGHTS OUT MANAGEMENT
- SUCCESSFULLY INSTALL AND CONFIGURE OPERATING SYSTEMS, SOFTWARE APPLICATIONS, AND PROGRAMS
- Experience with UNIX and Linux Systems Server Administration (e.g., Solaris 10/11, RHEL 5/6, VMWare) in virtualized environments
- Knowledge of server networking, including configuration of various networking protocols, troubleshooting, and performance monitoring
- Knowledge of operating system services management
- Knowledge of server security patching methodologies and management products
- Knowledge of server virus protection products
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