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Family Support Coach

2 months ago

Atlanta, Georgia, United States Sheltering Arms Full time
Job Description

The Family Support Coach will play a pivotal role in enhancing the lives of children and their families by promoting education, health, and well-being. This position will focus on implementing strategies for protective and promotive factors as identified by Strengthening Families, while working collaboratively with the center management team to ensure seamless coordination and integration of family support services.

Key Responsibilities

Family Navigator/Pathways

  1. Lead the development and implementation of two-generation post-secondary/employment pathways and economic supports initiatives.
  2. Ensure that targeted families participate in goal-setting and progress tracking.
  3. Assist families in accessing employment opportunities, job training, education, and community resources.
  4. Establish and maintain relationships with community agencies and organizations to provide families with access to necessary resources.
  5. Plan and facilitate workshops and guest speaker events on post-secondary/employment pathways and economic supports.

Family Engagement /Transition

  1. Lead the development and implementation of two-generation social capital efforts.
  2. Build and maintain relationships with families through informal and formal opportunities.
  3. Promote parent leadership by actively involving parents in planning and implementing activities.
  4. Facilitate networks and group activities that support families' strengths, interests, and needs.
  5. Promote and build families' knowledge of child development and parenting skills.
  6. Involve families in advocacy efforts.
  7. Work collaboratively with parent leaders and center management team to coordinate fundraising activities.
  8. Provide opportunities for families to engage in literacy and learning activities with their child.
  9. Observe and participate in the classroom to support the center staff team and share information with parents about their child's development.
  10. Collaborate with teaching staff to conduct home visits, parent/teacher conferences, and parent meetings.
  11. Lead the internal planning and subsequent involvement of parents in all of their children's program transitions.
  12. Develop working relationships with local schools to coordinate the successful transition of children and families.
  13. Assemble a center-based transition team to assist with planning transition activities.
  14. Promote good attendance using Attendance Works Strategies and follow proper procedures for documenting attendance.
  15. Plan and coordinate the Parent Leadership Organization (PLO) with parent leaders and the center management team.
  16. Implement the Fostering Family Leaders Program or similar parent curriculums on an annual basis.
  17. Help plan, facilitate, or co-facilitate the Parent Leadership Organization (PLO) Boot Camp at least annually.
  18. Maintain accurate documentation of all activities and records in the Sheltering Arms database software.
  19. Collect family tuition according to Sheltering Arms procedures.
  20. Invoice community agencies for tuition according to their requirements.

Health and Wellness

  1. Lead the development and implementation of two-generation health and well-being efforts.
  2. Follow Sheltering Arms procedures for referring children for further professional evaluation when necessary.
  3. Work collaboratively with the Nutrition, Health, and School Readiness Specialists and/or Consultants.
  4. Ensure that all children have appropriate health records and screenings on file according to Sheltering Arms procedures.
  5. Coordinate and facilitate Healthy Beginnings meetings.
  6. Provide support and resources to parents of children with special/mental health/health needs.
  7. Ensure that any special nutritional needs of children are met.
  8. Makes referrals and links children and families to needed community resources; follow-up on referrals made and outcomes to ensure the needs of families are met.
  9. Select parents for participation in the Health and Wellness Advisory Committee.
  10. Attend Health and Wellness Advisory Committee (HWAC) meetings.

Teamwork & Professionalism

  1. Participate as an active and responsible member of the center management team.
  2. Demonstrate a belief in the philosophy of Sheltering Arms.
  3. Create a positive, welcoming climate for families.
  4. Have a good attendance record and inform the center director when planning to be absent.
  5. Follow center rules.
  6. Maintain a professional appearance and conduct self in a professional manner at all times.
  7. Be a willing learner and accept constructive criticism.
  8. Display energy and enthusiasm in performing the FSC job.
  9. Have a clear understanding of the requirements and regulations from Sheltering Arms funding sources, licensing, and accreditation entities, as well as national initiatives.
  10. Maintain files/records on all families served.
  11. Answer the telephone in an enthusiastic and helpful manner.
  12. Attend workshops planned by the BFTS or other funding, partnering, or regulatory entities and put learnings into practice.
  13. Attend workshops planned by Sheltering Arms and put learnings into practice.
  14. Belong to and participate in a professional organization related to child care and family support.
  15. Respond to requests from the administrative office in a timely manner.
  16. Maintain confidentiality in all matters regarding the children and families served.

KNOWLEDGE, ABILITIES, AND SKILLS:

  • Ability to collaborate with families to develop goals and provide clear feedback about their progress.
  • Excellent analytical and listening skills.
  • Excellent communication skills, both written and oral.
  • Ability to work effectively with community partners.
  • Must be familiar with best practices for family-centered, quality early childhood education.
  • Must be able to facilitate parent meetings and workshops.
  • Must have basic computer skills.
  • Must be able to visually observe and hear children from all areas of the classroom and playground from a distance of at least 70 feet.
  • Be able to sit on the floor to interact with children.

EDUCATION, TRAINING, AND EXPERIENCE:

  • Bachelor's or Master's degree in family and consumer sciences; child and family development; social work or closely related field with at least two years of experience in a family support type position.

PHYSICAL DEMANDS: Must be able to lift 50 lbs

SPECIAL REQUIREMENTS:

EVALUATION: Performance of this job will be evaluated consistent with Sheltering Arms evaluation policy.