Customer Service Liaison

4 weeks ago


Odessa, United States U-Haul Full time
Job Overview:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.

Salary: $40,000 - $60,000 per year, depending on experience and qualifications.

Key Responsibilities:
  • Assist customers with U-Haul products and services
  • Use smartphone-based technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental

Requirements:
  • Valid driver's license
  • High school diploma or equivalent

Benefits:
Competitive salary
Opportunities for advancement
Comprehensive benefits package, including health insurance, prescription plans, paid holidays, and more

Work Environment:
This role involves moderate risks or discomforts, requiring special safety precautions. May require use of protective clothing or gear. The work requires some physical exertion, such as long periods of remaining stationary, moving around indoors and outdoors, and positioning oneself to reach objects at varying heights.

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