Housekeeping Associate

Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Associate to join our team at Resolute Road Hospitality. As a Housekeeping Associate, you will be responsible for ensuring the cleanliness and maintenance of our hotel rooms and public areas.

Key Responsibilities

• Stock housekeeping carts with cleaning supplies, fresh linens, and guest amenities
• Clean guest rooms, including making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash
• Change and replenish bed linens, towels, and other guest amenities as needed
• Clean other designated areas, including restrooms, public areas, offices, and meeting rooms
• Ensure all hotel property is in working order and report any issues to management or supervisor
• Respond to guest requests and report any issues or complaints in a hospitable manner
• Turn in and log any guest property left in rooms or public areas
• Attend pre-shift meetings to learn assignments and tasks
• Perform deep cleaning tasks as needed, such as flipping mattresses and moving furniture
• Perform guest turn-down service as needed
• Follow company policies and procedures
• Other duties as assigned by supervisor or management

Requirements

• High school graduate or equivalent preferred
• Previous hospitality housekeeping experience preferred
• Able to understand and speak some English
• Able to prioritize work assignments
• Demonstrate genuine care for customers and employees
• Able to work in a fast-paced environment

Working Conditions

The physical demands of this role include standing and walking for up to 8 hours, with occasional sitting or walking for extended periods. Finger dexterity is required, and grasping, writing, and repetitive motions may be necessary. The employee may be subjected to moderate to loud noise levels, outdoor weather conditions, and work in precarious places. The employee must be able to lift up to 40 pounds frequently and up to 50 pounds occasionally.

What We Offer

We offer a competitive hourly rate of $16 per hour and a range of benefits, including travel perks, optional daily pay, flexible schedules, health and life insurance, 401(k), paid time off, dental and vision, and an employee assistance program.