Housekeeping Associate

7 days ago


Miami, Oklahoma, United States Buffalo Run Casino & Resort Full time
Job Summary

We are seeking a highly skilled and detail-oriented Housekeeper to join our team at Buffalo Run Casino & Resort. As a Housekeeper, you will be responsible for providing exceptional service to our guests by ensuring their rooms are clean and well-maintained.

Key Responsibilities
  • **Cleaning and Maintenance**: Clean and prepare suites/rooms for guests, including making beds, vacuuming carpets, washing dishes, cleaning bathrooms, and dusting furniture.
  • **Inventory Management**: Restock usable items in rooms, including paper items, soap, towels, matches, and candy.
  • **Equipment Operation**: Safely operate housekeeping equipment and maintain and restock housekeeping carts daily.
  • **Key Control**: Administer key controls for keys issued or left by guests in rooms.
  • **Lost and Found**: Bring lost and found items to the housekeeping office for logging and storage.
  • **Emergency Procedures**: Be knowledgeable of emergency procedures and report any problems or concerns to the Inspector.
  • **Maintenance Reporting**: Report maintenance concerns to the supervisor in a timely manner.
  • **Safety and Security**: Wear personal protective equipment when cleaning rooms, soiled linens, and bathrooms, and practice established safety standards at all times.
  • **Teamwork**: Participate as a team member with other employees to produce a smoothly and efficiently run operation that meets the highest standards of customer service.
  • **Confidentiality**: Adhere to the strict confidentiality of all information and respect and protect the confidential and privileged information of the employer.
  • **Communication**: Ability to communicate effectively with the general public and possess general knowledge of company-specified computer operating software.
Requirements
  • **Education and Qualifications**: Previous housekeeping experience preferred, must be at least 18 years old, and able to obtain and maintain the required Gaming License.
  • **Work Requirements**: Part-time (days) shift, requires problem-solving skills, and the ability to communicate effectively. Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily. Work is performed in a casino environment with varying levels of lighting, air quality, noise, and/or temperature.


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