Optical Sales Professional

7 days ago


Mission Viejo, California, United States EssilorLuxottica Full time

About the Role

The Sales Associate plays a vital role in delivering exceptional customer experiences and driving sales growth at LensCrafters. As a key member of our team, you will be responsible for providing expert advice on eyewear and optical solutions, ensuring every customer leaves the store satisfied and empowered to see their best.

Key Responsibilities

  • Develop and maintain strong relationships with customers to understand their needs and preferences.
  • Utilize optical prescriptions to recommend specific lenses and lens coatings, ensuring customers receive the best possible vision solution.
  • Assist customers in selecting frames and coordinate frames with optical measurements to provide a seamless shopping experience.
  • Conduct measurements using appropriate optical tools and consult with Opticians as needed to ensure accuracy and quality.
  • Contribute to a positive store environment by fostering strong relationships with peers, management, doctors, and support staff.
  • Maintain a clean and organized store appearance, adhering to company standards.

Requirements

  • High School Diploma or equivalent.
  • 1+ years of experience in retail or customer service.
  • Familiarity with point of sale systems, computers, and calculators, with basic phone and math skills.
  • Ability to sell through effective use of sales skills and accountability for sales results.
  • Strong communication skills (oral and written).
  • Self-motivation and ability to multitask in a fast-paced environment.

About EssilorLuxottica

LensCrafters is part of EssilorLuxottica, a leader in the design, manufacture, and distribution of fashion, luxury, and sports eyewear. Our commitment to innovation and quality has made us a leader in vision care for over 35 years.



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