eBilling Supervisor

About the Role

The eBilling Supervisor will oversee the electronic billing process, ensuring timely and accurate submissions to clients. This role requires strong analytical and problem-solving skills, as well as excellent communication and leadership abilities.

Key Responsibilities

• Supervise and train a team of eBilling specialists, providing guidance and support to ensure successful submissions.
• Develop and implement processes to improve eBilling efficiency and accuracy, including tracking and resolving issues with clients and firm contacts.
• Collaborate with the management team to provide updates and recommendations on eBilling-related matters.
• Analyze rejection trends and patterns to develop solutions to prevent future reductions and rejections.
• Coordinate with billing specialists to resolve pending issues and ensure timely submissions.
• Liaise with Client Accounts (Collections) Team and client representatives to provide expert-level support on electronic invoice submissions and appeals.
• Stay up-to-date on eBilling software and systems, including LegalTracker, CounselLink, TyMetrix360, Collaborati, Passport, CounselGO, BillingPoint, and Corridor.
• Utilize Excel functions to efficiently pull reports and manipulate LEDES files.

Requirements

• Minimum of five years of legal e-billing experience.
• Strong technology skills, including MS Office Suite.
• Ability to work well under pressure and manage competing requests.
• Excellent written and verbal communication skills.

About Chelsea Search Group

Chelsea Search Group is a leading recruitment agency specializing in legal and financial placements. We pride ourselves on our expertise and commitment to delivering exceptional results for our clients and candidates.