Cocktail Connoisseur
2 weeks ago
Job Summary:
The Tavistock Restaurant Collection is seeking a skilled and charismatic Bartender to join our team. As a Bartender, you will be responsible for crafting unique and delicious cocktails, providing exceptional service to our guests, and contributing to the overall success of our bar operations.
Key Responsibilities:- Maintain proper grooming and uniform standards
- Deliver genuine hospitality to and establish emotional connections with our guests
- Contribute to the overall teamwork and success of the restaurant
- Communicate effectively with guests and team members
- Determine guests needs while making the appropriate recommendations and offerings to enhance the dining experience
- Presents the best we have to offer, never selling the guest anything
- Prepares drink orders for guests and servers according to recipes in a timely manner
- Execute beverage tray service Answer guest questions regarding food and beverage offerings
- Adhere to all alcohol awareness procedures
- Handle guest complaints professionally and alert a manager immediately
- Process payments and handle cash professionally and accurately
- Communicate with managers and hosts regarding table availability and key table updates
- Follow up with guests about their meal and dining experience to ensure great guest satisfaction
- Maintain a high level of cleanliness and sanitation
- Demonstrate professional and gracious demeanor at all times
- Perform all opening, running, and closing duties accurately
- Perform any job function requested by the management team
- Adaptability & Flexibility – Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
- Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks
- Communication – Listens to others and communicates in an effective manner
- Confidence – A matured and justified self-belief in one's ability to do the job, and the conveyance of that behalf
- Customer Focus – Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team members
- Initiative – Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations
- Problem-Solving – Resolves difficult or complicated challenges
- Teamwork – Promotes cooperation and commitment within a team to achieve goals and deliverables
Requirements:
Education: High School; able to communicate (speak, read, and write) in English
Experience: Previous hospitality experience is preferred
Computer Skills: Experience using a Point of Sale (POS) system
Certificates & Licenses: N/A
Other Requirements: Must meet the local, legal minimum age requirement to serve alcoholic beverages; coordination skills that allow proper pouring and carrying of several drinks and plates at the same time
