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Housekeeping Assistant
2 months ago
We are seeking a highly motivated and detail-oriented Housekeeper/Porter to join our team at Yale New Haven Health. As a key member of our Environmental Services Department, you will play a critical role in maintaining a clean and safe environment for our patients, visitors, and staff.
Responsibilities- Provide exceptional customer service to patients, visitors, and staff by responding to their needs in a timely and professional manner.
- Clean and maintain all assigned areas, including patient rooms, wards, nursing stations, lounges, restrooms, offices, floors, walls, lights, vents, windows, and linen carts, in accordance with standard procedures.
- Stock areas with paper goods, soaps, and patient supplies as needed.
- Respond to emergency calls as directed by supervisor and department policy.
- Attend all required staff meetings and complete all required training.
- Stock linens on exchange carts and deliver carts to patient units.
- Operate and maintain all powered and non-powered equipment assigned for daily cleaning.
- Use the phone system to operate pagers and integrated software programs.
- Complete meeting setups as directed by supervisor.
- Collect and dispose of red and regular trash according to department and hospital guidelines.
- Meet performance expectations for customer service, teamwork, resource utilization, and staff and self-development.
- Perform other duties as assigned or directed to ensure smooth operation of the department/unit.
- High School Diploma or GED preferred.
- Customer service experience or ability required; cleaning experience preferred.
- Ability to speak and understand English.