Medical Support Associate

3 weeks ago


Melbourne, Florida, United States Health First Full time
About the Role
As a Nurse Tech Flex, you will play a vital part in delivering high-quality patient care under the guidance of licensed personnel. Your key responsibilities will include assisting with direct nursing care, collecting and recording patient information, and providing a clean and safe environment for patients. This role requires strong communication skills, flexibility, and dependability to maintain productivity and meet customer expectations.

Key Accountabilities:
* Collects, records, and reports accurate patient information
* Provides care to patients in a clean and safe environment
* Competently performs routine procedures, delivering basic care to patients as directed by RN
* Provides service to patients and families with sensitivity and respect for their expectations, age, cultural and individual needs
* Demonstrates dependability, reliability, and flexibility in assisting other associates and maintaining productivity
* Responds to call lights and completes other assigned tasks in a timely manner
* Consistently and effectively demonstrates compliance with department service standards such as purposeful rounding, bedside shift report, and white board management to enhance customer communication
* Demonstrates effective communication with all members of the health care team to promote effective team functioning; actively seeks feedback and coaching to improve customer experience
* Contributes to the customer experience goals as evidenced by positive patient experience scores/comments and/or other written compliments
* May have access to rooms that contain IV solutions, authorized medications and supplies as needed for patient care responsibilities
* Adheres to National Patient Safety Goals (i.e. use of 2 patient identifiers) when accessing patient information and in performing job duties
* Demonstrates personal accountability in economically using and caring for equipment and supplies

Requirements:
* Education: Current enrollment in an RN or LPN program with successful completion of hands on clinical coursework
* Certification: Current American Heart Association Basic Life Support Health Care Provider prior to start and maintain
* Knowledge/Skills/Abilities: Must meet unit-specific care requirements; ability to speak and understand verbal and written instructions in the English language; ability to focus and prioritize multiple activities

Estimated Salary: $45,000 - $65,000 per year

Benefits: Competitive salary, comprehensive benefits package including medical, dental, and vision insurance, retirement savings plan, paid time off, and continuing education opportunities.

About Health First: We are a healthcare organization committed to delivering exceptional patient care and improving the lives of our patients and communities.

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