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Austin, Texas, United States Southern Home Services Full time{"title": "Residential HVAC Service Technician", "description": "At Southern Home Services, we're seeking a skilled Residential HVAC Service Technician to join our team. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring the comfort and safety of our customers' homes.**Key Responsibilities:*** Clean,...
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HVAC Service Technician
2 months ago
We are a family-owned business with a rich history of delivering exceptional service to our customers. With over 75 years of experience, we take pride in our commitment to excellence and our dedication to serving our community.
Job SummaryWe are seeking a highly skilled HVAC Service Technician to join our team. As a key member of our team, you will be responsible for delivering top-notch service to our customers, ensuring their comfort and satisfaction with our products and services.
Key Responsibilities- Install, repair, and maintain heating and cooling systems to ensure optimal performance and efficiency.
- Diagnose and troubleshoot issues with HVAC systems, making recommendations for repairs and replacements as needed.
- Work with inspectors, suppliers, and colleagues to ensure accurate project work and adherence to all relevant codes and regulations.
- Communicate effectively with supervisors, dispatchers, customer service representatives, and customers to ensure seamless service delivery.
- Train and mentor junior technicians as needed.
- Maintain a professional attitude and demeanor at all times, providing exceptional customer service and representing our company with integrity.
- Minimum 5 years of experience as a Residential HVAC Service Technician.
- Valid driver's license with an issue date of at least five years prior to the date of application.
- Current TDLR registration and EPA universal certification required.
- Excellent communication and customer service skills.
- High proficiency with electronic devices and applications for effective communication and information sharing.
- Ability to prioritize workload, work under pressure, and handle irate customers with composure.
- Dependable and self-motivated with a desire to work year-round.
- Ability to work inside and outside for extended periods, sometimes in extreme temperatures.
- High school diploma or GED required.
- Comprehensive benefits package, including health, dental, vision, and life insurance.
- 401(k) with company matching.
- Paid vacation, sick leave, and participation in our Profit-Sharing Plan.
- Additional compensation opportunities through our Lead Now Program.
- Company clubs, outings, and paid training and development opportunities.
- Tuition reimbursement and educational scholarships for employees and family members.
- Volunteer Engagement Program with approved Volunteer Time Off (VTO).
- Wellness program, including a gym membership and a company vehicle with gas card.
