Policy Assistance Specialist

3 weeks ago


Belleville, Illinois, United States Carol Stolze Country Financial Full time
Job Opportunity:
We are a dynamic financial services provider, committed to excellence in customer support. As an Insurance Customer Support Representative, you will have the opportunity to develop your skills and expertise in insurance products and services, while providing exceptional support to our clients.

Responsibilities:
  • Respond to customer inquiries regarding insurance policies and coverage issues.
  • Provide detailed information about company insurance products and services.
  • Maintain accurate records of customer interactions and policy schedules.
  • Stay up-to-date on complex insurance regulations and ensure compliance.
  • Support sales agents in initiating or upgrading policies as needed.

Requirements:
  • A high school diploma or equivalent is required.
  • A state insurance license must be obtained within the first six months of employment.
  • Prior experience working in insurance customer service is preferred but not necessary.
  • Strong analytical and problem-solving skills are essential.

Estimated Salary: $55,000 - $75,000 per annum, depending on location and experience.

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