Customer Service and Front Desk Supervisor

6 days ago


Summerville, South Carolina, United States Food People Restaurant Group Full time
Join Our Team

We are seeking a talented Front of House Manager to lead our team at Carolina Ale House in Summerville, SC. As a key member of our management team, you will be responsible for delivering exceptional guest experiences, managing front-of-house operations, and maintaining a positive atmosphere for all guests and employees.

Key Responsibilities:
  • Front-of-House Operations: Oversee and coordinate the host/hostess stand, servers, bartenders, and support staff to ensure seamless service delivery.
  • Training and Development: Provide ongoing training to front-of-house staff to maintain consistency in service and adhere to company standards.
  • Guest Experience: Maintain a welcoming atmosphere for all guests and employees, ensuring a positive experience from arrival to departure.
  • Cash Handling and POS Reconciliation: Handle financial responsibilities, including cash handling, POS system reconciliation, and managing petty cash.
Requirements:
  • Experience: Minimum two years' experience in a supervisory or managerial role within the hospitality industry.
  • Leadership Skills: Strong leadership and communication skills, with the ability to motivate and develop a team of staff members.
  • Organizational Abilities: Exceptional organizational and multitasking abilities to handle a fast-paced and dynamic environment.
What We Offer:
  • A competitive salary range of $55,000 - $65,000 per year, depending on experience.
  • A highly energetic work environment.
  • Medical, Dental, and Vision benefits.
  • Paid Time Off.
  • Quarterly Bonus Program.
  • 401k plan.
  • Meal program across brands.
  • Opportunity for advancement.


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