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Technical Systems Support Professional

2 weeks ago


Fremont, California, United States Ledgent Technology Full time

**Overview:**

Ledgent Technology is a leading provider of IT solutions, and we are seeking a highly skilled Senior Network and Systems Engineer to join our team in Fremont, CA.

This is a direct hire opportunity for an onsite position in Fremont, CA.

The ideal candidate will have 9-12 years of experience working in the information technology sector supporting internal users on a daily basis.

Responsibilities:

  1. Design, develop, implement, and operate infrastructure solutions for complex systems in large global and multi-office enterprise infrastructure.
  2. Install and configure new software, hardware, and cloud services.
  3. Manage open-source solutions and automation tools.
  4. Monitor system performance, system operations, and storage utilization.
  5. Plan for necessary hardware or software upgrades to support system growth.
  6. Provide support with escalated helpdesk requests.
  7. Lead a team of systems administrators and coordinate with different departments.
  8. Mentor team members and educate users.
  9. Maintain strong technical documentation.
  10. Implement, operate, and maintain company security standards.

Requirements:

  • Education: BS degree in computer science or related field
  • Current VMWare or Microsoft Certification desired
  • Experience: 9-12 years of experience working in the information technology sector supporting internal users on a daily basis
  • Skills:
    • Excellent verbal and written communication skills
    • Ability to manage own time effectively and to be prompt and punctual
    • Experience in working effectively within a team and collaborating with others to achieve a goal
    • Demonstrable ability to think around issues and look at the wider picture to provide solutions through a variety of problem-solving techniques
    • Drive, self-motivation, and ability to work under self-initiative
    • Ability to produce management information reports from ITSM systems

Benefits:

  • Competitive salary range
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment

Other Information:

  • Flexibility to work with Asia/Brazil Time zones