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Technical Systems Support Professional
2 weeks ago
**Overview:**
Ledgent Technology is a leading provider of IT solutions, and we are seeking a highly skilled Senior Network and Systems Engineer to join our team in Fremont, CA.
This is a direct hire opportunity for an onsite position in Fremont, CA.
The ideal candidate will have 9-12 years of experience working in the information technology sector supporting internal users on a daily basis.
Responsibilities:
- Design, develop, implement, and operate infrastructure solutions for complex systems in large global and multi-office enterprise infrastructure.
- Install and configure new software, hardware, and cloud services.
- Manage open-source solutions and automation tools.
- Monitor system performance, system operations, and storage utilization.
- Plan for necessary hardware or software upgrades to support system growth.
- Provide support with escalated helpdesk requests.
- Lead a team of systems administrators and coordinate with different departments.
- Mentor team members and educate users.
- Maintain strong technical documentation.
- Implement, operate, and maintain company security standards.
Requirements:
- Education: BS degree in computer science or related field
- Current VMWare or Microsoft Certification desired
- Experience: 9-12 years of experience working in the information technology sector supporting internal users on a daily basis
- Skills:
- Excellent verbal and written communication skills
- Ability to manage own time effectively and to be prompt and punctual
- Experience in working effectively within a team and collaborating with others to achieve a goal
- Demonstrable ability to think around issues and look at the wider picture to provide solutions through a variety of problem-solving techniques
- Drive, self-motivation, and ability to work under self-initiative
- Ability to produce management information reports from ITSM systems
Benefits:
- Competitive salary range
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
Other Information:
- Flexibility to work with Asia/Brazil Time zones