Cloud ERP Implementation Specialist
2 days ago
We are seeking a skilled Cloud ERP Implementation Specialist to join our team in Pittsburgh. As a key member of our operations team, you will be responsible for implementing and deploying our Bizowie Cloud ERPTM platform.
Bizowie is a growing provider of cloud-based Enterprise Resource Planning (ERP) solutions for mid-market manufacturers, distributors, and online retailers. Our solutions empower customers to automate business processes, improve productivity, and make informed decisions through real-time insights.
About the Role:
- You will develop a deep understanding of the Bizowie Cloud ERP product and customer requirements.
- Create detailed implementation plans and serve as the lead contact for daily customer interactions.
- Lead all aspects of customer implementations, including project scoping and timeline development.
Responsibilities Include:
- Determine customer requirements through consultation and business process analysis.
- Implement and deploy solutions using the Bizowie Cloud ERP application.
- Diagnose and resolve customer issues and requests.
- Develop and deliver effective knowledge transfer to ensure smooth end-user training.
- Prioritize and escalate issues for adequate support and next steps.
Qualifications:
- 2+ years of experience in ERP consulting.
- A self-starter with exceptional critical thinking skills and technical aptitude.
- Excellent communication skills, both verbal and written.
- Experience with accounting concepts and manufacturing/distribution a plus.
Location: Pittsburgh Strip District (onsite). Estimated salary: $80,000 - $110,000 per year, depending on experience.
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