Insurance Industry Expert

7 days ago


Goshen, Indiana, United States Kimberly Warner-Squiers - State Farm Agent Full time
Overview: As a Customer Service Representative with Kimberly Warner-Squiers - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. This is a fantastic opportunity to enhance your career while resolving customer inquiries, collaborating with our team members, and anticipating the needs of our community members.

We are excited to connect with highly motivated and customer-focused individuals who can contribute to our team's success. We offer internal growth opportunities for driven and sales-minded candidates who are eager to take their careers to the next level.

Responsibilities:
  • Establish strong relationships with customers and follow up as needed to ensure their satisfaction.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-centric review process to educate customers about insurance options and provide personalized recommendations.
  • Employ excellent communication skills to efficiently meet customer needs and promote business development.

Qualifications:
  • Committed to providing exceptional customer service.
  • Able to effectively relate to customers, answer their questions, and anticipate their needs.
  • Possess excellent communication skills to assist customers and collaborate with our team members.
  • Proactive problem-solver who can think critically and outside the box.

Benefits:
  • Hourly pay plus commission/bonus structure.
  • Opportunities for advancement within our office.
  • Paid time off (vacation and personal/sick days).
  • Health benefits package.
  • Fulfilling career-building experience.


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