Medical Customer Service Specialist
5 days ago
As a leading healthcare organization, Binson's Medical Equipment & Supplies is dedicated to providing better products, services, and lives in the communities we serve. Located in Michigan, Indiana, and Florida, our company offers a dynamic work environment with opportunities for growth and advancement.
We are seeking a skilled Medical Customer Service Specialist to join our team at Binson's Medical Equipment & Supplies. In this role, you will be responsible for providing exceptional customer service to patients and referral sources through effective communication and problem-solving skills.
The ideal candidate will possess a high school diploma or equivalent, strong verbal and written communication skills, and the ability to navigate a multi-line switchboard and company-provided laptop. You will also be comfortable working in a fast-paced environment and able to accurately enter new patient information into our computer system.
Key Responsibilities:
- Answer incoming calls from patients and referral sources
- Accurately enter new patient information into our computer system
- Obtain written orders from physicians, verify insurance, and generate orders
- Ensure customers and referral sources are kept up-to-date on order status
Benefits:
- Competitive wages and benefits package
- Health, dental, vision, and life insurance
- Employee discounts on retail stores
- Paid holidays/floating days
- Paid vacation
- 401(k) retirement savings plan
- Growth and advancement opportunities
- Referral bonuses
- Paid training
Our compensation package includes an estimated annual salary of $55,000, based on the job requirements, industry standards, and location. If you think you have what it takes to excel in this role, apply today and take your skills to the next level.
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