Senior IT Support Specialist

1 week ago


San Leandro, California, United States Johnson Controls Full time
Job Title: Senior IT Support Specialist

Estimated Salary: $60,000 - $80,000 per year

About Johnson Controls

Johnson Controls International plc is a leading global provider of building management systems, energy efficiency solutions, and integrated facilities management. As an equal employment opportunity and affirmative action employer, we are committed to creating a diverse and inclusive workplace culture.

Job Description

We are seeking a highly motivated and detail-oriented Senior IT Support Specialist to join our Technical Solutions team. In this role, you will provide technical support for our Access Control and CCTV Systems Service teams, ensuring seamless operations and excellent customer service.

  • You will be responsible for troubleshooting and resolving technical issues related to access control systems, CCTV cameras, and other security-related technologies.
  • You will work closely with cross-functional teams to ensure timely resolution of technical problems and meet business objectives.
  • You will maintain accurate documentation of system changes, configurations, and incident responses.
Required Skills and Qualifications

To succeed in this role, you will need:

  • A passion for learning and staying up-to-date with the latest technology trends and developments.
  • Excellent problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions.
  • Strong communication and interpersonal skills, with the ability to work effectively with colleagues and clients at all levels.
  • A college degree or equivalent in a technology-related field, such as computer science, engineering, or information technology.
Benefits

As a valued member of our team, you will enjoy a comprehensive benefits package, including health insurance, retirement savings, and paid time off. You will also have opportunities for professional growth and development, as well as recognition and rewards for outstanding performance.



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