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Retail Leadership Opportunity
4 weeks ago
At Finish Line, we're dedicated to creating exceptional shopping experiences for our customers. Our retail stores are vibrant reflections of our brand's passion for innovation and customer service.
Role Overview
We're seeking dynamic leaders to drive excellence in every customer interaction. As a member of our management team, you'll be responsible for managing daily operations, inspiring a high-performance team, and delivering outstanding customer experiences.
Key Responsibilities
- Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
- Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
- Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
- Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
- Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
- Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
- Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
Qualifications
- Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
- Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
- Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
- Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
- Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
- Tech-Savvy: Proficiency in retail management software and basic computer applications.
Compensation
Assistant Manager pay range: $17.50 - $19.50 per hour with bonus opportunities in addition to base pay if store KPIs are met. Supervisor pay range: $16.00 - $17.50 per hour. All roles are eligible for the company 401K plan. Full time roles will be eligible for medical, dental, vision, sick leave, parental leave, and company-paid time off.