Sales Associate
2 weeks ago
Job Profile: Sales Associate
Location: Operations
Reports To: Store Manager/Assistant Manager
Position Purpose
The Sales Associate is an integral part of the day-to-day operations at The Cookie Place, Inc. This role involves helping the staff and creating a positive experience for every guest. The Sales Associate works under the supervision of the Store Manager and Assistant Manager to ensure the daily shift is running smoothly in accordance with the company's needs.
Dimensions
This position reports to the Store Manager in a particular operating location and is responsible for ensuring all products are prepared and restocked as needed based on the demand of the business. Additionally, they are responsible for maximizing sales growth on their shift by delivering exceptional customer service consistent with the culture of The Cookie Place, Inc.
Primary Accountabilities
In addition to following The Cookie Place, Inc.'s policies and procedures, principle accountabilities are, but are not limited to:
Shift Management
- Oversee all aspects of daily operations including opening and closing the store.
- Serve guests and create an exciting experience.
- Operate a register and ensure accountability of money.
- Ensure cleanliness of the store and all preparation areas.
- Adhere to all Great American Cookie standards.
- Responsible for meeting store operations and customer service objectives based on The Cookie Place, Inc. standards.
- Prepare ingredients for baking and decorating.
- Ensures that all Company policies and procedures are followed.
Other:
- Perform other duties as required by their manager.
Position Specifications
- Excellent customer service skills.
- Good verbal communication.
- Ability to multi-task.
- Attention to detail.
- Must be a team player.
- Must be 18+ years of age.
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