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Facility Care Specialist

2 months ago


Naples, Florida, United States Marriott International, Inc Full time
Position Overview:

As a Facility Care Specialist, you will be responsible for maintaining the cleanliness and orderliness of guest areas, ensuring a welcoming environment for all visitors. Your role is crucial in upholding the high standards of service that our brand is known for.

Key Responsibilities:
  • Respond promptly to requests from guests and other departments.
  • Prepare and transport cleaning supplies to designated areas.
  • Enter guest rooms following established protocols to ensure safety and privacy.
  • Restock guest amenities and supplies as needed.
  • Replace soiled linens and towels with fresh items.
  • Make beds and neatly arrange towels.
  • Thoroughly clean bathrooms and remove waste.
  • Inspect and ensure all appliances are functional and present in guest rooms.
  • Organize and tidy desk items, furniture, and appliances.
  • Dust, polish, and remove marks from walls and furnishings.
  • Vacuum carpets and perform floor care duties in guest rooms and hallways.

Safety and Compliance:

Adhere to all company policies regarding safety and security. Report any maintenance issues, safety hazards, or incidents promptly. Complete necessary safety training and certifications, and ensure proper storage of flammable materials.


Professional Standards:

Maintain a clean and professional appearance at all times. Uphold confidentiality regarding proprietary information. Engage with guests using clear and professional communication, anticipating their needs and providing assistance as required.


Physical Requirements:

Ability to lift and carry objects weighing up to 25 pounds without assistance, and heavier items with help. Capable of pushing and pulling loaded carts over uneven surfaces. Must be able to stand, sit, kneel, or walk for extended periods throughout the shift. Proficient in handling various objects requiring fine motor skills.


Qualifications:
  • No formal education required.
  • No prior experience necessary.
  • No supervisory experience needed.
  • No specific licenses or certifications required.

Marriott International is committed to creating a diverse workforce and fostering an inclusive culture. We believe in non-discrimination on any protected basis, including disability and veteran status.


At Marriott, we pride ourselves on delivering exceptional service and creating memorable experiences for our guests. Join us in setting the standard for luxury hospitality.