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ERP/SIS Systems Administrator

2 months ago

Fort Worth, Texas, United States Southwestern Baptist Theological Seminary Full time
Position Title: ERP/SIS Systems Administrator

Department: Campus Technology

FLSA Status: Exempt

Full Time

Standard of Christian Commitment

The candidate must be a professing Christ follower who possesses a strong commitment to the mission and core values of Southwestern Seminary and Texas Baptist College, possess a clear understanding of Southern Baptist heritage and culture, and agrees to serve in accordance with and not contrary to the current edition of the Baptist Faith and Message.

Southwestern Seminary, an entity of the Southern Baptist Convention, is a confessional institution. While the Seminary serves the larger evangelical Christian community, employees must embrace the values and standards the Seminary represents as it fulfills its mission of shaping Christian leaders within our denominational context.

Since duties of this position require the employee to represent the Seminary to prospective and current students, candidates must abide by the Seminary bylaws, the Employee Handbook, and the current edition of the Baptist Faith and Message as a condition of employment.

Job Summary

The Systems Administrator is responsible for supporting and serving the needs of Southwestern by managing the Enterprise Resource Planning and Student Information System (Ellucian Colleague) and collaborating with the Ellucian Cloud Assurance Team. This role will also act as a resource for other technical activities within the Campus Technology Operations team.

Essential Job Functions / Responsibilities
  • Oversee the administration and support of Colleague ERP/SIS systems.
    • Administer Colleague Self-service.
    • Administer Ellucian Ethos Integration.
    • Administer Ellucian Data Access.
    • Administer Ellucian ILP.
    • Administer Ellucian Experience (if implemented).
  • Create and maintain user accounts, security protocols, and access permissions for Colleague.
  • Maintain open lines of communication with Ellucian Cloud Services.
  • Engage with Colleague users to ensure effective system utilization.
  • Provide systems analysis and problem-solving support to enhance the efficiency and effectiveness of enterprise application systems.
  • Deliver consistent and timely communication and reports to management.
  • Facilitate technical sessions with Ellucian professional services.
  • Coordinate system updates and environment clones.
  • Announce significant updates to Colleague features.
  • Promote the use of the Ellucian Customer Center.
  • Develop, maintain, and document best practices for system usage.
  • Produce necessary documentation and provide regular training for backup personnel.
  • Perform other related duties as assigned and specific to the area of responsibility.
Skills / Requirements
  • Build trust and relational capital within the institution, prioritize user experience, and ensure a positive customer experience.
  • Communicate professionally with all constituents, often translating technical information into accessible language.
  • Work independently, function proactively, and meet deadlines.
  • Manage multiple ongoing projects and coordinate with functional teams effectively.
  • Proactively learn and integrate technical documentation into a practical understanding of the institution's systems.
  • Engage in continuous learning and adopt new concepts, technologies, and problem-solving techniques.
Qualifications / Education
  • Experience with Ellucian Colleague ERP/SIS systems is preferred.
  • A Bachelor's degree in a related field is preferred.
  • Two years of relevant job experience is preferred.
  • Successful completion of background checks may be required.
Supervision
  • Reports to the Associate Vice President for Operations, Security, and Development.
Decision-Making Responsibilities
  • Limited decision-making authority within the scope of work assigned by the Associate Vice President for Operations, Security, and Development.
Exposure to Confidential Information
  • Yes
Physical Requirements
  • Physically able to sit for extended periods.
  • Able to operate at a computer workstation for long durations.
  • Regularly required to communicate verbally and audibly.
  • Occasionally required to lift and/or move up to 30 pounds.
  • Must be able to perform occasional overhead reaching, bending, stooping, twisting, and kneeling.