Universal Banker
1 week ago
At Farmers National Banc Corp., we are seeking a highly skilled and motivated Universal Banker to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service to clients by processing transactions, recognizing client needs, and recommending the appropriate products and services.
Key Responsibilities:- Transaction Processing: Process transactions, open, maintain, and close all types of transactions and deposit accounts in an efficient manner.
- Customer Service: Provide superior customer service to clients, recognizing their needs and recommending the appropriate products and services.
- Teller Supervision: Direct the daily work of all tellers within the office and ensure orderly operations of teller staff and the vault.
- Sales and Referrals: Generate referrals and coach tellers on sales and referral techniques/opportunities.
- Bank Operations: Balance vault cash, ATM, and branch totals, and ensure that vault cash is managed under dual control.
- Customer Support: Show empathy and compassion toward customers when assisting with requests, complaints, research, and follow-up on details to resolve matters to the customer's satisfaction.
- Education: High School diploma or General Education degree (GED); College degree preferred.
- Experience: Minimum of two (2) years retail banking experience as a teller or customer contact/sales position.
- Skills: Ability to lead and motivate a team, excellent judgment/decision-making skills, time management, and organizational skills.
We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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