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Server - Nighthawk

2 months ago

Kansas City, Missouri, United States Hotel Kansas City Full time

Job Summary

We are seeking a highly skilled and enthusiastic Server to join our team at Hotel Kansas City. As a Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities

  • Take orders and deliver food and beverages to guests in a timely and efficient manner.
  • Provide excellent customer service, responding to guest inquiries and resolving any issues in a professional and courteous manner.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Work effectively as part of a team, collaborating with colleagues to ensure seamless service delivery.
  • Upsell and promote menu items, specials, and promotions to increase sales and revenue.
  • Process payments and handle cash and credit transactions accurately and efficiently.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements

  • High school diploma or equivalent required.
  • Previous experience in a food and beverage service environment, preferably in a hotel or restaurant setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
  • Knowledge of food and beverage preparation, service standards, and guest relations.
  • Ability to lift up to 50 pounds and stand for long periods.

Benefits

  • Competitive hourly rate and opportunities for advancement.
  • Medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Flexible scheduling and opportunities for overtime.
  • Free meals and discounts on hotel services.