Product Information Specialist

3 weeks ago


Antioch, California, United States Family Leisure NashvilleFranklin Full time
About Us
FAMILY LEISURE NASHVILLE/Franklin is a Leisure Superstore located in Nashville and Franklin, offering a wide range of products including pools, hot tubs, pool tables, and Casual Furniture. We pride ourselves on delivering exceptional customer experiences through our knowledgeable staff and extensive product offerings.

Job Summary
We are seeking a highly motivated Customer Service Associate to join our team. As a key member of our customer-facing team, you will be responsible for providing top-notch customer service, resolving technical issues, and assisting customers with their queries. This is an excellent opportunity to develop your skills and knowledge in a dynamic retail environment.

Key Responsibilities:
  • Provide accurate and timely responses to customer inquiries
  • Assist customers with purchasing decisions and resolve any issues that may arise
  • Collaborate with colleagues to ensure seamless customer experiences
  • Stay up-to-date with product knowledge and market trends
  • Contribute to maintaining a positive and inclusive work environment

Requirements:
To excel in this role, you should possess:
  • Previous experience in customer service, sales, or related fields
  • A strong ability to build rapport with customers and colleagues
  • Excellent time management and multitasking skills
  • A professional demeanor with a positive attitude
  • Exceptional written and verbal communication skills

Salary Range: $45,000 - $65,000 annually, depending on experience.

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