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Banquet Server

1 month ago

SaintAubinsurGaillon, Normandie, United States Oak View Group Full time
Job Summary

Oak View Group is seeking a highly skilled Banquet Server to provide exceptional hospitality to guests in a fast-paced, high-volume environment. As a key member of our team, you will be responsible for delivering fine dining level food and beverage service to guests, ensuring that all needs are anticipated and met.

Responsibilities
  • Read and understand Banquet Event Orders to ensure seamless service delivery.
  • Carry and transport trays with at least 8 entrees, maintaining a high level of professionalism and attention to detail.
  • Provide exceptional customer service, anticipating and meeting the needs of guests to ensure a memorable experience.
  • Setup and maintain food and beverage stations, adhering to DLTCC standards of service.
  • Inventory and maintain food and beverage stations, ensuring that all necessary items are available and in good condition.
  • Maintain event areas and front-of-house staging areas in a tidy and organized manner, adhering to DLTCC standards.
  • Participate in setup and cleanup of food and beverage service items, ensuring that all areas are clean and ready for the next event.
  • Work independently during slower times, utilizing downtime to maintain a high level of productivity and efficiency.
  • Perform safe work practices, contributing to a safe and clean work environment.
  • Develop strong relationships with staff and patrons, providing exceptional customer service and support.
  • Work a flexible schedule, including nights, weekends, and select holidays, to meet the needs of the business.
  • Be detail-oriented, ensuring that all work is accurate and complete.
  • Multitask effectively, prioritizing tasks and managing time to meet deadlines.
  • Handle and move objects with care, adhering to safety protocols and guidelines.
  • Exhibit a customer-focused, positive, and professional attitude, reflecting the values of Oak View Group.
  • Communicate effectively, both verbally and in writing, in the English language.
  • Apply basic arithmetic skills, including addition, subtraction, multiplication, and division, to complete tasks and resolve issues.
  • Stand for extended periods, bending, stretching, twisting, or reaching out with the body, arms, and/or legs as needed.
  • Lift, push, pull, or carry heavy objects up to 30 lbs. and 15 lbs. often, adhering to safety protocols and guidelines.
  • Be punctual and maintain consistent attendance, adhering to Oak View Group's attendance policies.
  • Respond to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies, providing exceptional customer service and support.
Qualifications
  • High School diploma or equivalent GED, with strong preference for equivalent experience.
  • Minimum of one (1) year of work experience in events, banquets, or restaurants, with preference for equivalent experience.
  • Must be at least eighteen years of age to serve alcoholic drinks.
About Oak View Group

Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry. We offer an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

We are committed to equal employment opportunity and do not discriminate against employees or applicants for employment on any legally recognized basis, including but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.