Cashier Representative

To deliver exceptional customer experiences, our Cashiers provide a positive first impression, determine customer needs, and deliver real solutions. They add value wherever possible and leave customers with a satisfying impression that sets us apart from competitors.

• Process Transactions: Our Cashiers quickly and efficiently process transactions, giving customers their undivided attention, and adhering to all laws and regulations.
• Perform Proper Bagging Techniques: They sack or assist with the sacking of customer orders, ensuring food safety and proper product placement.
• Provide Services: Our Cashiers identify customer needs and provide solutions, such as carry out, and remind them of other store services or upcoming events.
• Problem Solving: They clearly define issues upfront and use critical thinking skills to effectively obtain answers.
• Safety/Quality Orientation: Our Cashiers consistently produce high-quality products and services while being aware of safety procedures.

• Building Relationships: Our Cashiers successfully initiate, develop, and foster relationships with others, treating them fairly, respectfully, and sincerely.
• Conscientiousness: They demonstrate responsible behavior, thoroughness of work, and dependability, adhering to company policies and procedures.
• Superior Customer Service/Hospitality: Our Cashiers understand delivering more than expected means in regards to great customer service, removing barriers, and actively looking for ways to help others.
• Integrity: They demonstrate and act in accordance with a sound set of values, beliefs, and business ethics, being honest and transparent.
• Professionalism: Our Cashiers hold themselves accountable, demonstrating a no-excuses approach to their attitude, performance, and results.

• Customer Focus: Our Cashiers anticipate and recognize customer needs, remaining dedicated to exceeding customer expectations.
• Respecting Others/Citizenship: They encourage an atmosphere of teamwork, supporting others, facilitating their work, and defending them when appropriate.
• Supporting Harps' Mission Statement: Our Cashiers strive daily to exceed customer expectations, supporting the Harps' Mission Statement of providing the best overall value to customers.

Requirements:

• Must be at least sixteen (16) years of age.
• Prefer previous experience operating a cash register, handling cash or other forms of tender, preferably in a grocery store or retail establishment.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Ability to interpret, understand, and follow instructions.
• Ability to move, lift, carry, and place merchandise and supplies weighing less than or equal to 25 pounds without assistance.
• Frequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching, and twisting with or without bearing weight.
• Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping, and turning.
• Stands and/or walks continuously throughout the shift without a break for up to 4 hours.
• Ability to visually locate merchandise and other objects, as well as verify information, often in small print.
• May be exposed to all weather conditions, as well as inside work with variations in heat, cold, dust, and humidity.
• May be exposed to chemicals or allergens.
• Employment at Harps may be contingent upon completion and evaluation of a PEP survey, drug screen, employment reference check, criminal background check, or credit check.