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Host Team Member

3 weeks ago

Hingham, Massachusetts, United States Scarlet Oak Tavern Full time

Job Overview

At Scarlet Oak Tavern, we are seeking a highly motivated and customer-focused Host Team Member to join our team. As a key member of our front-of-house staff, you will be responsible for providing an exceptional dining experience for our guests.

About the Role

We offer a competitive hourly wage of $15-$20 per hour, depending on experience. This is a full-time position that requires flexibility and adaptability in a fast-paced environment.

Key Responsibilities

  • Welcome guests to Scarlet Oak Tavern with a friendly and warm greeting
  • Manage reservations and ensure that all guests are seated promptly and efficiently
  • Maintain knowledge of menu items and specials, and make recommendations to guests as needed
  • Monitor the dining area and ensure that all guests are receiving exceptional service
  • Address any guest concerns or complaints promptly and professionally
  • Work with other members of the restaurant team to ensure a smooth and efficient operation
  • Maintain a clean and organized front-of-house area
  • Perform other duties as assigned by management

Requirements

  • Exude a high level of hospitality to our guests - smile and have fun
  • Ability to work in a stressful and high-volume work environment
  • Ability to multitask and take direction
  • Work as part of a team
  • Strong communication skills
  • Be able to work in a standing position for long periods of time
  • Be able to lift up to 30 lbs and carry a tray

Benefits

  • Flexible Schedule
  • We care about work-life balance and development of our staff through continuous education and professional growth
  • We offer a comprehensive benefits package after 6 months to employees that meet our eligibility requirements (health, dental, vision, vacation)
  • Employee dining discount - 25% off food for you and a guest
  • Daily family meal
  • 401k* with an annual match
  • Employee Assistance Program
  • Employee Referral Bonus - get paid to work with your friends
  • Training and opportunities for growth

*Employee must meet eligibility requirements to enroll in benefits.