Desktop Support Technician

6 days ago

Cedar Rapids, Iowa, United States Altorfer Full time
Job Summary

The Desktop Support Specialist will report to the IT Support Manager and will be performing desktop support duties (answering help desk tickets, resolving user issues, etc.). In addition, they will be providing tier 1 onsite and remote support to all levels of the Altorfer organization.

Key Responsibilities
  • Assist Helpdesk staff with diagnosing and resolving computer problems and requests from users in a timely manner.
  • Install, configure, and troubleshoot hardware, including desktops, laptops, printers, and tablets.
  • Work with programs such as Windows 11 and Office 365.
  • Other duties as assigned.
Requirements
  • 1 - 3 Years Desktop Support Experience (Local and remote users).
  • Certifications are a Plus (A+, MCP, MCDST, CCNA).
  • Microsoft Active Directory experience and user account management.
  • Strong knowledge of Microsoft Office application software and Windows operating systems.
  • Strong troubleshooting skills.
  • Experience with creating and deploying desktop images and the setup of new computers.
  • Strong organization skills and ability to manage a constantly changing workload.
  • Excellent verbal and written English language skills, including solid presentation skills.
  • Experience with Windows 11 is required.
  • Proven leadership and customer service skills.
  • Good interpersonal skills and an ability to work with others.
  • Positive and friendly attitude.
  • Some local travel will be required.
  • High School Diploma or equivalent required.
  • Must possess a valid driver's license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
Working Conditions

This position will primarily work in an office environment, there will be times when you are required to go out into the service and warehouse area to work on computers. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Must be able to walk, bend, lift up to 50 lbs. and wear appropriate safety equipment (IE- Safety glasses or side shields). The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family-valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

  • IT Desktop Support Specialist

    6 days ago

    Cedar Rapids, Iowa, United States Patten Cat Full time

    Job SummaryThe Desktop Support Specialist will report to the IT Support Manager and will be performing desktop support duties (answering help desk tickets, resolving user issues, etc.). In addition, they will be providing tier 1 onsite and remote support to all levels of the organization.Key ResponsibilitiesAssist Helpdesk staff with diagnosing and resolving...

  • Desktop Configuration Specialist

    2 weeks ago

    Cedar Rapids, Iowa, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly skilled Desktop Configuration Specialist to join our team at InsideHigherEd. The successful candidate will be responsible for managing and delivering operating systems and applications to our computer endpoints.Key ResponsibilitiesCollaborate with our InfoSec team to enhance the security maturity of our desktop...

  • Technical Support Analyst

    1 week ago

    Cedar Rapids, Iowa, United States Patten Cat Full time

    IT Support Technician Role at Patten CatThe IT Support Technician at Patten Cat will play a crucial role in delivering technical assistance, focusing on diagnosing and rectifying computer-related issues, setting up hardware, and resolving software challenges. This role requires close collaboration with the IT Support Manager and involves assisting users...

  • Technical Support Analyst

    2 weeks ago

    Cedar Rapids, Iowa, United States Patten Cat Full time

    IT Desktop Support Specialist at Patten CatThe IT Desktop Support Specialist at Patten Cat will be tasked with delivering comprehensive desktop support services. This includes identifying and resolving computer-related issues, installing necessary hardware, and troubleshooting software complications. The role requires close collaboration with the IT Support...

  • Technical Support Analyst

    2 weeks ago

    Cedar Rapids, Iowa, United States Patten Cat Full time

    IT Desktop Support Specialist at Patten CatThe IT Desktop Support Specialist at Patten Cat is tasked with delivering exceptional desktop support services. This role encompasses diagnosing and rectifying computer-related issues, installing necessary hardware, and troubleshooting software complications. The position requires close collaboration with the IT...

  • Travel Echocardiography Technician

    4 days ago

    Cedar Rapids, Iowa, United States HealthCare Support Full time

    Job SummaryHealthCare Support is seeking a skilled Echocardiography Technician to join our team. As a Diagnostic Medical Sonographer, you will be responsible for performing echocardiograms and other diagnostic tests to help healthcare professionals diagnose and treat cardiac conditions.Key ResponsibilitiesOperate and maintain echocardiography equipment to...

  • Client Solutions Support Technician

    2 weeks ago

    Cedar Falls, Iowa, United States Gordon Flesch Company Full time

    Position OverviewJoin a dynamic team at the Gordon Flesch Company, recognized for its commitment to excellence and employee satisfaction. We offer a competitive salary based on experience, along with comprehensive benefits and a balanced work-life environment.Key Responsibilities:Product Setup and Customer Training:Install and connect Multi-Functional...

  • Diagnostic Imaging Specialist

    6 days ago

    Cedar Rapids, Iowa, United States Healthcare Support Full time

    Job Summary:Healthcare Support is seeking a skilled travel Echo Technician to join our team. As a travel Echo Technician, you will be responsible for performing echocardiograms and other diagnostic imaging procedures to aid in the diagnosis and treatment of cardiovascular diseases.Key Responsibilities:Perform echocardiograms and other diagnostic imaging...

  • Systems Support Technician

    2 weeks ago

    Cedar Rapids, Iowa, United States Wix Full time

    Job OverviewWe are seeking a skilled IT Support Engineer who possesses a comprehensive understanding of our complex technical services and excels in providing outstanding hands-on IT support to our global workforce. Strong analytical and communication skills are vital for success in this position, along with a robust technical knowledge of IT...

  • Plumbing Technician Support

    2 weeks ago

    Cedar Rapids, Iowa, United States Benjamin Franklin Plumbing Full time

    Position Overview:As a vital member of the Benjamin Franklin Plumbing team, the Plumber's Assistant will play a crucial role in delivering high-quality plumbing services to our clients.Key Responsibilities:Assist in the installation, maintenance, and repair of plumbing systems.Ensure a clean and organized work environment during all service calls.Communicate...

  • Traveling Echocardiogram Technician

    5 days ago

    Cedar Rapids, Iowa, United States Ardor Health Solutions Full time

    Ardor Health Solutions is seeking a skilled Echocardiogram Technician to join our team for a travel assignment in a hospital setting.Job Summary:We are looking for a highly motivated and experienced Echocardiogram Technician to work with our team in a hospital setting. As an Echocardiogram Technician, you will be responsible for performing echocardiograms...

  • Vascular Technician

    4 days ago

    Cedar Rapids, Iowa, United States TotalMed Full time

    Job Opportunity at TotalMedWe are seeking a skilled Vascular Technician for a travel assignment in a dynamic healthcare setting.About TotalMedTotalMed is a leading healthcare staffing agency dedicated to providing exceptional medical professionals with rewarding career opportunities.Key ResponsibilitiesPerform diagnostic imaging procedures using specialized...

  • Travel Vascular Technician

    5 days ago

    Cedar Rapids, Iowa, United States Host Healthcare Full time

    Job Opportunity: Host Healthcare is seeking a skilled Echo-Vascular Technician for a travel assignment in a dynamic healthcare setting.Job Summary: We are looking for a highly motivated and experienced Echo-Vascular Technician to join our team. As an Echo-Vascular Technician, you will be responsible for performing echocardiograms and vascular ultrasounds to...

  • Traveling Echocardiogram Technician

    2 days ago

    Cedar Rapids, Iowa, United States Ardor Health Solutions Full time

    Job Title: Traveling Echocardiogram TechnicianJob Summary:Ardor Health Solutions is seeking a skilled Echocardiogram Technician to join our team of healthcare professionals. As a Traveling Echocardiogram Technician, you will have the opportunity to work in a variety of settings, including hospitals and medical facilities, and provide high-quality patient...

  • Technician Specialist

    3 days ago

    Cedar Rapids, Iowa, United States TotalMed Full time

    Job Opportunity at TotalMedWe are seeking a highly skilled Technician to join our team as an Echo Tech for a travel assignment.About the Role:As a Diagnostic Imaging Technician, you will be responsible for operating and maintaining medical imaging equipment.You will work closely with our team to ensure the highest level of patient care and satisfaction.Our...

  • Radiology Technician

    4 days ago

    Cedar Rapids, Iowa, United States IDR Healthcare Full time

    Job OpportunityIDR Healthcare is seeking a skilled Radiology Technician to join our team for a travel assignment in a dynamic healthcare setting.Job SummaryWe are looking for a highly motivated and experienced Radiology Technician to work with our team in a fast-paced healthcare environment. As a Radiology Technician, you will be responsible for performing...

  • Traveling Echocardiogram Technician

    2 days ago

    Cedar Rapids, Iowa, United States TotalMed Allied Full time

    Job SummaryTotalMed Allied is seeking a skilled Echocardiogram Technician to join our team as a travel healthcare professional.Job ResponsibilitiesPerform high-quality echocardiogram procedures in a variety of healthcare settings.Collaborate with healthcare teams to ensure accurate diagnoses and effective patient care.Operate and maintain echocardiogram...

  • Radiology Technician

    11 hours ago

    Cedar Rapids, Iowa, United States CrossMed Allied Full time

    Job DetailsJob Title: Radiology Technician - Travel PositionJob Type: TravelLocation: Cedar Rapids, IAJob Description:We are seeking a skilled Radiology Technician to join our team as a travel professional. As a Radiology Technician, you will be responsible for providing high-quality patient care and assisting with medical imaging...

  • Traveling Echocardiogram Technician

    3 days ago

    Cedar Rapids, Iowa, United States Ardor Health Solutions Full time

    About the PositionArdor Health Solutions is seeking a skilled Echocardiogram Technician to join our team of healthcare professionals. As a Mobile Echocardiogram Specialist, you will be responsible for providing high-quality echocardiogram services to patients in a variety of settings.Key ResponsibilitiesPerform echocardiogram procedures using advanced...

  • Mobile Radiology Technician

    2 weeks ago

    Cedar Rapids, Iowa, United States TLC Nursing Full time

    TLC Nursing is currently in search of a mobile Radiology Technician for a travel position. Position Overview & Requirements Specialty: Radiology Technician Discipline: Allied Health Professional Start Date: Immediate Duration: 13 weeks 40 hours per week Shift: 8 hours, daytime Employment Type: Travel The compensation package is based on...