Frontline Support Advocate Las Cruces
19 hours ago
About the Job
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Las Cruces, New Mexico. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our valued customers, ensuring their needs are met and exceeded.
Responsibilities
- Respond to customer inquiries and concerns via phone, email, and in-person.
- Analyze customer needs and develop effective solutions to meet those needs.
- Collaborate with internal teams to resolve customer complaints and issues.
- Develop and maintain relationships with customers to ensure high levels of satisfaction and loyalty.
Requirements
- High school diploma or equivalent required; degree in a related field preferred.
- Excellent communication and problem-solving skills.
- Ability to multitask in a fast-paced environment.
- Previous homecare or medical office experience preferred.
Compensation
The estimated salary for this position is $50,000 - $60,000 per year, based on experience.
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