Frontline Support Advocate Las Cruces

19 hours ago


Las Cruces, New Mexico, United States HME Specialists LLC Full time

About the Job

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Las Cruces, New Mexico. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our valued customers, ensuring their needs are met and exceeded.

Responsibilities

  • Respond to customer inquiries and concerns via phone, email, and in-person.
  • Analyze customer needs and develop effective solutions to meet those needs.
  • Collaborate with internal teams to resolve customer complaints and issues.
  • Develop and maintain relationships with customers to ensure high levels of satisfaction and loyalty.

Requirements

  • High school diploma or equivalent required; degree in a related field preferred.
  • Excellent communication and problem-solving skills.
  • Ability to multitask in a fast-paced environment.
  • Previous homecare or medical office experience preferred.

Compensation

The estimated salary for this position is $50,000 - $60,000 per year, based on experience.


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