Healthcare Support Specialist

4 weeks ago


Knoxville, Tennessee, United States University Physicians' Association Full time
Job Overview

University Physicians Association is seeking a skilled Patient Service Representative to join our team. This role requires a detail-oriented individual who can work effectively in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional patient service by greeting patients in a friendly and timely manner
  • Ensure accurate and timely completion of patient forms and registration
  • Maintain patient demographic and insurance information, verifying eligibility and collecting co-pays
  • Manage patient flow through the practice by efficiently processing patients as they arrive
  • Respond to patient inquiries regarding registration and billing information
  • Refer patients to medical staff for medical care or treatment
  • Schedule patients with the appropriate physician
  • Document patient information in the electronic health record

Requirements:

  • Ability to multitask and prioritize tasks effectively
  • Strong communication and interpersonal skills
  • Excellent time management and organizational skills
  • Attention to detail and accuracy

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