Retail Sales Representative
3 weeks ago
Express, Inc. is a leading Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Grounded in a belief that style, quality, and value should all be found in one place, Express is a brand with a purpose – We Create Confidence. We Inspire Self-Expression.
Job Description:
We are looking for a talented Retail Sales Representative to join our team at Express. As a key member of our sales floor, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with various tasks such as stocking and product launches.
Responsibilities:
- Provide a great in-store shopping experience for customers while assisting with additional tasks such as stocking, cleaning, and folding merchandise.
- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
- Follow company policies and procedures to ensure the safety of all associates and customers.
- Assist with product launch changes according to company SOP.
- Process transactions quickly and accurately reducing customer wait time.
- Positively resolve customer service-related issues as they arise and determine resolution or escalate further communicate all issues and resolutions to Store Management.
Requirements:
- Education: High school diploma or equivalent.
- Years of Experience: 0-2 of relevant job experience – minimum 6 months.
- Proficient in use of technology (iPad, registers).
- Meets defined availability criteria, including nights, weekends, and non-business hours.
Benefits:
- Competitive hourly wage: $12-$15 per hour (estimated annual salary: $24,960 - $31,200).
- Medical, pharmacy, dental, and vision coverage.
- 401(k) and Roth 401(k) with company match.
- Paid time off and parental leave for new parents.
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