Service Team Associate

6 days ago


Nampa, Idaho, United States Michael's Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels. As a Service Team Member, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor team.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockrooms, and customer areas.
  • Support the sales floor team by restocking shelves, processing transactions, and assisting with visual merchandising.
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping experience.
  • Assist with receiving and processing shipments, including unloading trucks and stocking merchandise.
  • Perform other duties as assigned by management, including opening and closing procedures, inventory management, and loss prevention.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to lift up to 50 pounds and stand for long periods of time.
  • Excellent communication and interpersonal skills.
What We Offer

Michaels offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, as well as a fun and dynamic work environment.



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