Medical Claims Examiner
4 weeks ago
About Us
Davies Claims North America is a leading provider of claims services, dedicated to delivering exceptional results for our clients. We believe in creating a learning atmosphere, leadership opportunities, and promoting from within to drive our success.
Job Overview
We are seeking a Medical Only Adjuster to join our team. As a Medical Only Adjuster, you will conduct thorough investigations of assigned workers' compensation claims, provide benefits, and initiate State filings timely while exercising discretion and independent judgement.
Responsibilities and Duties
- Investigate claims by interviewing claimant, employer, witnesses, and physicians
- Determine compensability and total value of claim
- Monitor medical treatment in conjunction with Medical Management personnel
- Promptly approve medical bills for payment
- Provide prompt authorization of medical services
- Coordinate light duty availability with medical providers and employers
- Maintain adequate reserves for life of claim
- Convey positive attitude and team spirit for optimum provision of services to customers
- Attend client meetings as necessary
- Determine subrogation potential and pursue recovery where applicable
- Maintain acceptable claim closure ratio
- Negotiate settlement of claim if warranted
- Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
- Perform other duties as assigned by the Claims Supervisor, Training Coordinator, Claims Manager, or QA Manager
Experience and Qualifications
Required
- Sustain working knowledge of workers' compensation law, rules, procedures, case law, liability principles, and medical terminology and procedures
- Maintain diary and workflow processes
- Review of claims for possible red flags
- Identify and pursue subrogation, contribution, indemnification, or other opportunities to compel responsible third parties to bear their share of the settlement burden
- Must maintain claim closure of at least 97%
- Reporting of any overall account or client concerns to the supervisor or upper management
- Must maintain required CEU credits
- Proficiency in Microsoft Word, Excel, and Outlook
- Florida All-Lines Adjuster License or Workers Compensation License
Knowledge, Skills, and Abilities
- Proactive, independent, and takes initiative with consistent follow through
- Superb communication skills, verbal and written, conducted in a timely manner
- Superior time management skills with capability of working with and meeting deadlines
- Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment
- Excellent team player with interpersonal skills
- High level attention to detail and problem-solving skills
- Capable of working collaboratively and independently with minimal supervision
- Exhibit discretion with sensitive and confidential information
- Display a comfort level working with key people at all levels within an organization
Essential Requirements
- Must have US work rights
- Must speak English
- Must maintain working knowledge of workers' compensation law, rules, procedures, case law, liability principles, and medical terminology and procedures
- Must maintain required CEU credits
- Must be proficient in Microsoft Word, Excel, and Outlook
- Must possess a Florida All-Lines Adjuster License or Workers Compensation License
Benefits
- Medical, dental, and vision plans
- 401k plan with employer matching
- Discretionary Time Off (Vacation & Safety/Sick Leave) and Paid Holidays
- Life insurance, short term, and long-term disability plans
- Amazing Executive and Senior leadership as well as fabulous teammates
Position Type, Work Environment and Physical Demands
This is a full-time, hybrid-based position based out of Lakewood Ranch, FL, with the possibility to work remotely from a professional home-based environment, routinely operating and using standard office equipment such as computers, phones, printers, photocopiers, and scanners and requires prolonged periods of sitting at a desk while working on a computer. While performing the duties of this job, the individual will be required to regularly hear and talk. This is a largely sedentary role requiring the ability to sit at a desk, reach outward, use a phone, have use of fingers to operate office equipment such as a keyboard, mouse, phone, printer, copier, and to reach above the head, bend, or stand as necessary.
Location
Davies Claims North America is currently able to support employees residing in the following US locations: Florida, Maryland, D.C., Virginia, Pennsylvania, New Jersey, Delaware, North Carolina, South Carolina, Connecticut, Massachusetts, Rhode Island, New Hampshire, Vermont, Maine, and Texas. If you live in—or are willing to relocate at your own expense to—any of the listed locations, we look forward to your application If there is a required or preferred location for an open role, it will be listed in the job description. Should your state not be listed, please visit https://davies- to locate a subsidiary near you.
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