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Role Summary
The Retail Store Associate position at CVS Health offers a unique opportunity to excel in a customer-focused role, working both independently and as part of a team to positively impact the lives of others.
Key Responsibilities
- Provide exceptional customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues.
- Focus on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items when needed.
- Accurately perform cashier duties, handling cash, checks, and credit card transactions with precision while following company policies and procedures.
- Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager.
- Support opening and closing store activities as needed.
- Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
- Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
Requirements
- At least 16 years of age.
- Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time; lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting; visual acuity to perform activities such as viewing a computer terminal, reading, and visual inspection involving small parts/details.
- COVID Requirements: CVS Health requires its Colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.
Preferred Qualifications
- Previous experience in a retail or customer service setting.
- High School diploma or equivalent.
About CVS Health
At CVS Health, we are committed to helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive, and patient-focused. We strive to promote and sustain a culture of diversity, inclusion, and belonging every day. CVS Health is an equal opportunity and affirmative action employer.