Technical Customer Service Lead

2 weeks ago


Golden Valley, Minnesota, United States Aequor Technologies Full time
Job Title: Technical Customer Service Lead

We are seeking a highly motivated and experienced Technical Customer Service Lead to join our team at Aequor Technologies.

Job Summary:

The Technical Customer Service Lead will be responsible for leading our customer service team in providing exceptional service to our clients. This includes creating and implementing efficiency strategies, acting as a liaison between customer service and operations, and executing customer excellence through managing expectations and providing technical responses to customer inquiries.

Key Responsibilities:
  • Lead the customer service team in providing exceptional service to clients
  • Create and implement efficiency strategies to improve customer service
  • Act as a liaison between customer service and operations to ensure seamless communication
  • Manage customer expectations and provide technical responses to customer inquiries
  • Develop and maintain strong relationships with clients to ensure their needs are met
Requirements:
  • Minimum of 3-5 years' experience in customer service and/or account management
  • AS or BS degree in science-related field
  • Proficiency in Microsoft Office, LIMS, and Salesforce
Preferred Skills and Competencies:
  • Strong time management and prioritization skills
  • Excellent interpersonal, communications, and business management skills
  • Team player
  • Previous analytical lab experience a plus


  • Golden Valley, Minnesota, United States Resideo Full time

    About the RoleWe are seeking a highly skilled Sr. Technical Illustrator to join our team at Resideo. As a Sr. Technical Illustrator, you will be responsible for creating imaginative technical illustrations for HVAC and intrusion security products. You will work closely with technical documentation, customer experience, and product development teams to...

  • Tax Manager Lead

    1 month ago


    Golden Valley, Minnesota, United States Smith Schafer & Associates Ltd Full time

    Job SummarySmith Schafer & Associates Ltd is seeking a highly skilled Tax Manager to lead and manage multiple tax engagements and staff deliverables. The ideal candidate will have expertise in preparing complex individual and business tax returns, reviewing financial statements and tax planning projections, and researching complex technical tax issues.Key...


  • Golden Valley, Minnesota, United States Auto-Chlor System Full time

    Job Summary:We are seeking a skilled Route Service Technician to join our team at Auto-Chlor System. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the optimal performance of our commercial dishwasher machines.Key Responsibilities:Drive various routes to visit current Auto-Chlor customers and...

  • Automotive Technician

    3 weeks ago


    Golden Valley, Minnesota, United States Penske Automotive Full time

    About the RoleWe are seeking a highly skilled and experienced Automotive Technician to join our team at Penske Automotive Group. As a key member of our team, you will be responsible for delivering exceptional customer experiences through the repair and maintenance of vehicles.Key ResponsibilitiesPerform repairs and maintenance work in accordance with factory...


  • Golden Valley, Minnesota, United States Penske Automotive Full time

    About the RoleWe are seeking a skilled and experienced Flat Rate Technician to join our team at Motorwerks MINI, a Penske Automotive Group dealership. As a Flat Rate Technician, you will be responsible for performing repairs and maintenance work in accordance with factory and dealership specifications and time standards.Key ResponsibilitiesEnsure our...


  • Eden Valley, Minnesota, United States Sapphire Solutions Full time

    About Sapphire SolutionsWe are a leading provider of cloud services and hosting solutions in Europe, dedicated to supporting our clients in their business development. Our company's success is driven by a team of over 4000 employees in multiple countries worldwide, who are committed to fulfilling the needs and desires of our 8.5 million customers.What We...


  • Golden Valley, Minnesota, United States General Mills Full time

    About the RoleWe are seeking a highly motivated and talented Research and Development Engineer to join our team at General Mills. As a key member of our R&D team, you will be responsible for designing and testing new or improved processes for development and commercialization.Key ResponsibilitiesLeverage engineering principles to design and test new or...

  • Packaging Engineer II

    3 weeks ago


    Golden Valley, Minnesota, United States General Mills Full time

    Job DescriptionOverviewThis Research & Development (R&D) Packaging Engineer II position is within the North America Foodservice (NAF) platform, a key strategic growth area for General Mills.Our NAF Pizza team is fast-paced and agile, requiring a high bias for action, high tolerance for change and ambiguity, and ability to manage a wide range of...

  • Senior Tax Accountant

    4 weeks ago


    Golden Valley, Minnesota, United States Smith Schafer & Associates Ltd Full time

    Senior Tax AccountantSmith Schafer & Associates Ltd is seeking a dedicated and goal-oriented Senior Tax Accountant to prepare individual and business tax returns.Key Responsibilities:Prepares and leads preparation of individual and business tax returns.Completes initial review and prepares complex tax returns.Provides leadership and training for staff and...


  • Golden Valley, Minnesota, United States Heinrich Envelope Corporation Full time

    About the RoleWe are seeking a highly skilled and motivated Sales Support Representative to join our team at Heinrich Envelope Corporation. As a Sales Support Representative, you will play a pivotal role in providing exceptional customer service and support to our sales team, customers, and vendors.Key ResponsibilitiesBuild and maintain strong relationships...

  • Tax Manager

    1 month ago


    Golden Valley, Minnesota, United States Smith Schafer & Associates Ltd Full time

    Job SummarySmith Schafer & Associates Ltd is seeking a highly skilled Tax Manager to lead and manage multiple tax engagements and staff deliverables. The ideal candidate will have expertise in preparing complex individual and business tax returns, reviewing financial statements, and researching complex technical tax issues.Key ResponsibilitiesAssist with...


  • Spring Valley, Minnesota, United States Kwik Trip Full time

    Join Our Team at Kwik TripWe are seeking energetic and positive individuals to join our team at Kwik Trip. As a Food/Guest Service coworker, you will be responsible for providing exceptional customer service and creating a welcoming environment for our guests.Key Responsibilities:Provide excellent customer service and ensure a positive experience for our...


  • Golden Valley, Minnesota, United States Smith Schafer & Associates Ltd Full time

    Senior Tax Accountant Job SummarySmith Schafer & Associates Ltd is seeking a dedicated and goal-oriented Senior Tax Accountant to prepare individual and business tax returns.Key Responsibilities:Prepares and leads preparation of individual and business tax returns.Completes initial review and prepares complex tax returns.Provides leadership and training for...

  • Senior Tax Accountant

    1 month ago


    Golden Valley, Minnesota, United States Smith Schafer & Associates Ltd Full time

    Senior Tax Accountant OpportunitySmith Schafer & Associates Ltd is seeking a dedicated and goal-oriented Senior Tax Accountant to prepare individual and business tax returns, provide coaching and training for entry-level accountants and interns, and work closely with managers and principals to assist clients with tax planning and financial statement...

  • Senior Tax Accountant

    4 weeks ago


    Golden Valley, Minnesota, United States Smith Schafer & Associates Ltd Full time

    Senior Tax Accountant OpportunitySmith Schafer & Associates Ltd is seeking a dedicated and goal-oriented Senior Tax Accountant to prepare individual and business tax returns, provide coaching and training for entry-level accountants and interns, and work closely with managers and principals to assist clients with tax planning and financial statement...

  • Tax Manager

    3 weeks ago


    Golden Valley, Minnesota, United States Smith Schafer & Associates Ltd Full time

    Job SummaryThe Tax Manager role at Smith Schafer & Associates Ltd is a key position that requires a high level of expertise and leadership skills. As a Tax Manager, you will be responsible for leading and managing multiple tax engagements and staff deliverables, preparing complex individual and business tax returns, reviewing financial statements and tax...


  • Golden Valley, Minnesota, United States General Mills Full time

    Senior R&D EngineerWe are seeking a highly skilled Senior R&D Engineer to join our Pet R&D Process team at General Mills. As a key member of our team, you will be responsible for developing expertise across Pet processing technologies to commercialize products, enable efficiencies at select manufacturing locations, and unlock Digital-enabled capabilities to...


  • Golden Valley, Minnesota, United States TotalMed Case Management Staffing Full time

    Job DetailsTotalMed Case Management Staffing is seeking a skilled Registered Nurse for a travel nursing assignment in Home Health.Job RequirementsSpecialty: Home HealthDiscipline: RNDuration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelWe are looking for a dedicated Registered Nurse to provide high-quality patient care in a Home...


  • Golden Valley, Minnesota, United States H&R Block Full time

    About the RoleWe are seeking a highly motivated and experienced Multi-Unit Team Leader to join our team at H&R Block. As a key member of our leadership team, you will be responsible for managing office staffing, operations, and logistics for multiple offices, while building an engaging team environment and driving client growth.Key ResponsibilitiesManage...

  • Shift Manager

    1 day ago


    Golden Valley, Minnesota, United States McDonald's Full time

    About the RoleWe are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.Key ResponsibilitiesLead shifts and ensure that the team is meeting McDonald's...