Sales Associate

4 weeks ago


White Plains, New York, United States Forever 21 Full time
About Forever 21

Forever 21 is a leading global fashion retailer that has been a pioneer in the fast fashion market since its inception in Downtown LA. With over 350 stores across the USA and a robust e-commerce platform, we are a powerhouse in the industry. Our mission is to inspire individual self-expression through amazing fashion, and our DNA is rooted in Inclusivity, Customer-Centricity, and Accessibility.

Job Summary

We are seeking a highly motivated and charismatic Sales Associate to join our team. As a Sales Associate, you will be responsible for demonstrating knowledge and love of the brand while ensuring each customer has an exciting and enjoyable experience. You will bring a positive attitude and service mentality to every interaction, striving to delight the Forever 21 shopper.

Responsibilities
  • Create a welcoming environment for customers, consistently providing excellent customer service.
  • Respond promptly to customer inquiries and needs, proactively seeking opportunities to deliver a great customer experience.
  • Assist in the location, availability, and selection of merchandise, using basic selling techniques to engage with customers.
  • Introduce current sales, promotions, credit card applications, and other brand initiatives to gain customer loyalty.
  • Follow the Company's Customer FIRST model, completing sales transactions and maintaining proper accountability at registers.
  • Process merchandise returns and exchanges courteously and under company guidelines.
  • Speak positively about the brand, customers, and team members, demonstrating initiative, teamwork, and ownership in every interaction.
  • Maintain the visual standards for the selling floor, fitting rooms, visual displays, and presentations.
  • Assist in daily store recovery, before, during, or after store opening hours.
  • Adhere to company policies, procedures, and loss prevention practices.
  • Share feedback and ideas with management to improve store processes.
  • Adapt to a fast-paced environment, managing multiple tasks, and providing support for all cross-functional departments.
Qualifications
  • Must be at least 16 years of age.
  • Minimum of one year of retail sales experience and previous cash handling experience is preferred.
  • Must be energetic and charismatic, with strong communication, organizational, and time management skills.
  • Must have excellent interpersonal skills and act with integrity and business maturity.
  • Must be able to complete sales transactions in the POS register system.
  • Must be available to work a flexible schedule, including evenings, weekends, and holidays.
  • Must be able to spend up to 100% of working time standing and walking.
  • Must be able to lift and carry up to 50 lbs.
  • Must be able to perform repetitive finger, hand, and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and working with cleaning chemicals.
Why Join Forever 21?

We value our employees' individuality and creativity, offering a relaxed corporate dress code and opportunities for personal and professional growth. As a valued member of our retail workforce, you will unlock key benefits, including competitive staff discounts, career advancement opportunities, a flexible schedule, and access to our education benefit program.


  • Sales Associate

    4 weeks ago


    White Plains, New York, United States Express Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our Express team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with various tasks such as stocking and folding merchandise.Key ResponsibilitiesProvide a great...

  • Sales Associate

    4 weeks ago


    White Plains, New York, United States Comoto Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Comoto Holdings. As a Sales Associate, you will be responsible for providing an exceptional shopping experience for our customers, maintaining a strong sense of product knowledge, and delivering exceptional customer service.Key ResponsibilitiesProvide...

  • Sales Associate

    4 weeks ago


    White Plains, New York, United States Bloomingdale's Full time

    About Us:Bloomingdale's is a leading luxury department store that offers a unique shopping experience. Our mission is to provide exceptional customer service and create a personalized shopping experience for our customers.Job Overview:We are seeking a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional...

  • Sales Associate

    2 months ago


    White Plains, New York, United States Forever 21 Full time

    About Forever 21Forever 21 is a leading global fashion retailer with a presence in over 350 stores across the USA and a robust e-commerce platform. Our mission is to inspire individual self-expression through amazing fashion and our DNA is rooted in Inclusivity, Customer-Centricity, and Accessibility.Job SummaryWe are seeking a highly motivated and...

  • Sales Associate

    3 weeks ago


    White Plains, New York, United States Comoto Full time

    Role OverviewAs a Sales Associate at Comoto, you will be responsible for delivering exceptional customer experiences and driving sales growth. You will be the face of our brand, providing personalized support and guidance to customers, and ensuring that they have a seamless and enjoyable shopping experience.Key ResponsibilitiesProvide outstanding customer...


  • White Plains, New York, United States Bonobos Full time

    About BonobosWe are a menswear brand known for our exceptional fit and personalized retail model. Our mission is to make fits and connections that inspire people to be themselves.Job SummaryWe are seeking a Retail Sales Associate to join our team at our Guideshop in Westchester. As a Guide, you will be responsible for delivering exceptional customer...

  • Sales Associate

    4 weeks ago


    White Plains, New York, United States Express Full time

    About PHOENIX Retail, LLCPHOENIX Retail, LLC is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Our mission is to provide a unique shopping experience that combines style, quality, and value. We are committed to creating a positive and inclusive work environment that fosters growth and development.Job SummaryWe are seeking a...

  • Sales Associate

    4 weeks ago


    White Plains, New York, United States Cole Haan Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Cole Haan. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth in our retail store.Key ResponsibilitiesDeliver outstanding customer service by providing a positive shopping experience and meeting...


  • White Plains, New York, United States StretchLab - White Plains and Mt. Kisco Full time

    Job Title: Fitness Sales AssociateJob Description:Job SummaryWe are seeking a highly motivated and sales-driven individual to join our team as a Fitness Sales Associate at StretchLab - White Plains and Mt. Kisco. As a key member of our sales team, you will be responsible for driving sales growth, providing exceptional customer service, and supporting the...

  • Sales Associate

    4 weeks ago


    White Plains, New York, United States Lucky Brand Full time

    OverviewWe are seeking a dynamic and enthusiastic Seasonal Sales Associate to join our team. As a Sales Associate, you will be responsible for promoting our brand, values, and mission while creating an exceptional shopping experience for our customers.ResponsibilitiesEngage with customers to understand their needs and preferences.Provide exceptional customer...

  • Sales Associate

    4 weeks ago


    White Plains, New York, United States Comoto Full time

    About ComotoComoto Holdings is a leading omnichannel platform in the powersports aftermarket-products industry, dedicated to advancing the experience of powersports enthusiasts worldwide.Job DescriptionAs a Sales Associate at Comoto, you will be responsible for delivering exceptional customer experiences, maintaining a strong sense of product knowledge, and...


  • White Plains, New York, United States LUXOTTICA OF AMERICA INC Full time

    Job Title: Sales Associate Sunglass HutWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Sunglass Hut. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.Key Responsibilities:Provide exceptional customer service,...


  • White Plains, New York, United States HomeGoods Full time

    Job Title: Retail Sales AssociateAt HomeGoods, we're passionate about providing an exceptional customer experience. As a Retail Sales Associate, you'll play a key role in delivering this experience by engaging with customers, embodying our customer experience principles, and maintaining a clean and organized store environment.Key Responsibilities:Role model...


  • White Plains, New York, United States Bonobos Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at Bonobos. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and maximizing personal sales results.Key ResponsibilitiesProvide personalized service to customers, ensuring they...


  • White Plains, New York, United States Levi Strauss & Co. Full time

    About the RoleWe're looking for a Seasonal Sales Associate to join our team at Levi Strauss & Co. in White Plains, NY. As a Seasonal Sales Associate, you will be responsible for supporting store productivity during peak periods, providing basic customer service, and maintaining store appearance. You will also assist with bagging customer purchases and comply...


  • White Plains, New York, United States DICK'S SPORTING GOODS INC Full time

    Job Title: Seasonal Retail Sales AssociateAt DICK'S Sporting Goods, we're passionate about helping athletes achieve their goals. As a Seasonal Retail Sales Associate, you'll play a critical role in creating an exceptional shopping experience for our customers.Key Responsibilities:Greet customers and proactively approach them to understand their needs and...


  • White Plains, New York, United States Urban Outfitters , Inc. Full time

    Job Title: Sales AssociateUrban Outfitters is seeking a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing a genuine experience to each customer, driving sales, and contributing to the store's success.Key Responsibilities:Act as a brand representative, reflecting the company's values and providing exceptional...

  • Sales Associate

    3 weeks ago


    White Plains, New York, United States Express Full time

    About the Role:We are seeking a highly motivated and customer-focused Retail Sales Associate to join our Express team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with various tasks such as stocking and cleaning.Key Responsibilities:Maintain a...

  • Sales Associate

    2 months ago


    White Plains, New York, United States Lucky Brand Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Sales Associate to join our team at Lucky Brand. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our brand, and driving sales.Key ResponsibilitiesEngage with customers to create a personalized shopping experience and build brand loyalty.Achieve...

  • Sales Associate

    2 months ago


    White Plains, New York, United States Lucky Brand Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Sales Associate to join our team at Lucky Brand. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our fashion brand, and achieving sales goals.Key ResponsibilitiesEngage with customers to create a personalized shopping experience and build brand...