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General Manager

2 months ago

Tewksbury, Massachusetts, United States Lazy River Products Full time
Job Title: General Manager

We are seeking an experienced General Manager to lead our new retail store in Tewksbury, MA. As a key member of our team, you will be responsible for overseeing all aspects of the store's operations, including sales, inventory management, and customer service.

Key Responsibilities:
  • Maintain and exceed sales-related goals
  • Participate in weekly organizational meetings with the executive team
  • Oversee all aspects of running the retail dispensary business unit
  • Coordinate with other business units for cross-reference and product development initiatives
  • Lead initiatives to maintain and exceed sales-related goals
  • Provide superior customer service for vendors and guests
  • Organize and respond to customer complaints and concerns
  • Oversee product returns and quality control
  • Responsible for establishing and maintaining a comprehensive training program
  • Manage personnel timekeeping, scheduling, and performance reviews
  • Lead the leadership team and ensure clear communication and supervision of all retail personnel
Requirements:
  • At least 5 years of proven Retail/Hospitality Management experience
  • Previous cannabis industry experience is strongly preferred
  • Retail inventory management is a huge plus
  • Strong leadership skills with experience in employee training, performance management, and building high-performing teams
Benefits:

We offer a comprehensive benefits package, including paid time off, medical insurance, employee-paid dental and vision insurance, employer-paid basic life/AD&D, 401k, and a generous employee discount.

Commitment to Diversity and Inclusion:

We are an at-will, equal opportunity/affirmative action employer who is committed to providing an inclusive and equitable work environment free from discrimination.