Customer Service Representative

3 weeks ago


Whitmore Lake, Michigan, United States American Leak Detection - Southeast, MI Full time
Job Title: Customer Service Representative

We are seeking a skilled and enthusiastic Customer Service Representative to join our team at American Leak Detection in Southeast, MI.

About the Job

This role involves providing exceptional customer service, handling high call volumes, and ensuring accurate data entry. You will work closely with our technicians to dispatch work orders, prepare job information, and manage paperwork.

The ideal candidate will have strong communication skills, be able to multitask, and thrive in a fast-paced environment.

Salary and Benefits

The salary for this position is $15-$16 per hour, depending on experience. As a full-time employee, you will have opportunities for advancement and receive full-time benefits.

Responsibilities
  1. Answering calls from customers and describing our leak detection services.
  2. Data Entry and managing electronic paperwork.
  3. Organizing and filing daily documents.
  4. Managing multiple tasks and handling high-stress situations.
Qualifications
  • Strong computer skills and knowledge of software programs.
  • Excellent communication and customer service skills.
  • Attention to detail and ability to multitask.
  • Preferred experience working with maps.
  • Must be 18 years of age or older and able to come into the office.


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