Financial Services Associate
3 days ago
We are seeking highly skilled professionals to fill the role of Tellers/Customer Service Representatives in our New York and New Jersey locations.
About the Role:
- Deliver exceptional customer experiences through effective communication and problem-solving skills.
- Process various financial transactions, including cash handling and issuing money orders, with a high level of accuracy.
- Educate customers on our product offerings, providing tailored solutions to meet their needs.
- Assist with daily store operations, ensuring seamless opening and closing procedures.
- Maintain accurate records and adhere to company policies and procedures to ensure compliance.
Requirements:
- Demonstrate superior customer service skills, prioritizing customer satisfaction.
- Possess honesty, enthusiasm, accountability, respect, and teamwork, reflecting our company values.
- Hold a High School Diploma or equivalent.
- Show verifiable work history, with two years of experience in cash handling in a retail or banking environment.
- Able to commit to full-time flexible hours, Monday – Friday, with rotating weekends.
- Must pass pre-interview skills test, background check, and fingerprinting.
Preferred Qualifications:
- Retail sales experience, highlighting ability to meet sales targets.
- Banking experience, demonstrating knowledge of financial products.
- Customer service experience, showcasing ability to handle complaints effectively.
- Bilingual (English & Spanish), enhancing ability to serve diverse customer base.
Compensation and Benefits:
- Competitive starting rate, with three salary reviews within 22 months.
- Paid training from Day One, ensuring comprehensive understanding of job responsibilities.
- Annual bonus eligibility, tied to individual performance and company goals.
- Medical and dental insurance, providing comprehensive healthcare coverage.
- Disability coverage, offering peace of mind for employees and their families.
- Company-paid life insurance and AD&D, demonstrating commitment to employee well-being.
- Paid time off during the first year, allowing employees to recharge and maintain work-life balance.
- COMPANY-MATCHED 401(K) PLAN, promoting long-term financial stability.
About Us:
Ny Community Financial LLC is an equal opportunity employer dedicated to attracting and retaining talented individuals who share our values. If you possess a strong work ethic and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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