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Business Systems Analyst Leader

2 months ago

Minneapolis, United States SFM Mutual Insurance Company Full time
About the Role

We are seeking a highly skilled Business Systems Analyst Leader to join our team at SFM Mutual Insurance Company. As a key member of our organization, you will be responsible for leading a team of Business Analysts in supporting and enhancing internal software systems.

Key Responsibilities
  • Lead a team of Business Analysts in analyzing business operations for improved business processes and efficiencies.
  • Gather business requirements, conduct needs assessments, and develop functional specifications for the development team.
  • Work closely with business technical leads to determine business value and necessity of functionality changes to SFM systems.
  • Motivate and inspire a team of Business Analysts responsible for researching and analyzing product changes, supporting and implementing product updates and regulatory changes across the organization.
  • Drive new and innovative product enhancements to market, including aligning resources to support growth and profitability improvements.
  • Create a culture of continuous improvement by identifying and supporting process improvement opportunities and providing recommendations to help drive efficiencies and expense savings.
  • Work closely with Software Developers to ensure technical compatibility and user satisfaction.
  • Utilize database tools for testing, trouble-shooting and providing data to business units on an ad hoc basis.
  • Collaborate with business users and managers/leaders to understand, refine and prioritize business goals and information needs.
  • Maintain and adhere to data management practices including data dictionary, data security, and data governance.
  • Communicate and coordinate with business managers on software issues, quality problems and corrective actions.
  • Create processes and data flow diagrams to represent flow of data through system and the inputs and outputs of entities.
  • Stay current on BA industry trends and recommends areas for improvement at SFM. Leads R&D and proof of concept efforts.
  • Regularly meets with key decision makers such as the tech areas and SBU team leaders and maintains continuous communications regarding the status of current and potentially new projects where enhancements and efficiencies are required.
Requirements
  • Bachelor's degree in Information Services, Computers Science, Business Administration, Statics, Business or Data Analytics or related field.
  • 6 or years' experience working with business systems improvements.
  • 5 or more years' experience working with insurance; either property-and-casualty, commercial or workers' compensation insurance, preferred.
  • Experience with problem management, change control, and influencing change without direct control within a decentralized business unit culture.
  • Experience leading people or leading projects.
  • Inspires continuous quality and process improvements.
  • Strong technical aptitude to lead R&D and POC efforts.
  • Excellent project management skills.
  • Ability to develop an effective team environment focused on team results.
  • Familiarity of relational database concepts with practical understanding of SQL.
  • Ability to coach, guide, and encourage staff toward improved performance.
  • Serves as a positive role model to team members.
  • Must be forward thinking with an eye on strategic thinking.
  • Must be capable managing difficult situations and conducting critical conversations.
  • Ability to apply confidentiality when appropriate.
  • Strong organizational skills including the ability to manage multiple projects and work with minimal direction using effective delegation where appropriate.
About SFM Mutual Insurance Company

SFM Mutual Insurance Company is a participant of E-Verify and an Equal Opportunity/Affirmative Action Employer. We are committed to creating a diverse and inclusive work environment and welcome applications from qualified candidates from all backgrounds.