Luxury Watch Sales Professional

2 months ago


Raleigh, North Carolina, United States REEDS Jewelers Full time
Job Opportunity at REEDS Jewelers

We are seeking a skilled and ambitious Sales Associate to join our team at REEDS Jewelers, a family-owned and operated business with a strong commitment to quality and customer service.

Job Summary:

The Sales Associate will be responsible for generating sales, providing exceptional customer service, and maintaining the overall appearance of the store. This is an exciting opportunity to work with a luxury brand and develop your skills in sales, clienteling, and product knowledge.

Key Responsibilities:

  • Sales Generation:
    • Achieve monthly and annual sales targets by utilizing in-depth product knowledge, selling skills, and customer service expertise
    • Maintain a client book and regularly follow up with clients to meet sales goals
    • Assist in the execution of store marketing initiatives
  • Customer Service:
    • Provide superior customer service, greeting all customers and offering assistance as needed
    • Answer customer questions, offer alternative products, and process customer repairs
    • Send thank-you notes to customers within two weeks of a purchase
  • Operations:
    • Understand and adhere to all store operational procedures, including inventory management and presentation
    • Conduct daily inventory counts and reconcile discrepancies with the Store Manager
    • Ensure facility maintenance, presentation, and organization

Requirements:

  • 2+ years of retail sales experience, preferably in a luxury setting
  • Previous clienteling experience and ability to develop extensive brand and product knowledge
  • Ability to work varied hours, including nights and weekends, and communicate effectively with customers and colleagues
  • Spanish and/or Portuguese language skills are a plus

Benefits:

REEDS Jewelers offers a comprehensive compensation package, including health insurance, 401(k), merchandise discounts, and career growth opportunities.



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