Multilingual Services Manager

3 weeks ago


Alexandria, Virginia, United States Culmen International Full time

About the Role: We are seeking a highly skilled Multilingual Services Manager to join our team at Culmen International. In this role, you will be responsible for managing and coordinating language services for unaccompanied children, developing strategies to meet their language needs, and ensuring quality language services.

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Key Responsibilities:

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  • Manage and coordinate language services provided within the facility to unaccompanied children.
  • Develop strategies and protocols to meet the language needs of unaccompanied minors, including interpretation, translation, and language support services.
  • Train facility staff on language-related protocols, cultural competency, and effective communication strategies.
  • Provide ongoing coaching and support to ensure quality language services.
  • Facilitate access to qualified interpreters for minors with limited English proficiency during medical appointments, legal assessments, counseling sessions, and other essential interactions.
  • Coordinate translation services for important documents, forms, and informational materials, ensuring accurate and culturally appropriate translations are provided in a timely manner.
  • Conduct ongoing assessments of language needs within the facility and collaborate with relevant stakeholders to address any gaps or challenges.
  • Ensure compliance with relevant language access laws and regulations.
  • Negotiate rates, terms, and conditions of contracts for communication services.
  • Maintain accurate records, prepare reports, and participate in audits related to language services.


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