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Healthcare Sales Representative

2 months ago

Hagerstown, Maryland, United States Apria Full time
Company Overview
At Apria Healthcare, our commitment is to enhance the quality of life for our patients in the comfort of their homes. We seek compassionate and dedicated individuals to fulfill the needs of our patients. As a leader in the healthcare services sector, we specialize in providing home respiratory services and essential medical equipment that enable our patients to breathe easier, sleep soundly, recover swiftly, and live longer.

Position Summary
The Healthcare Sales Representative is tasked with promoting and selling the full range of Apria products and services within the designated sales region. This role collaborates closely with branch personnel to concentrate efforts on boosting sales performance.

Additionally, the Healthcare Sales Representative will partner with the General Manager or Sales Manager to devise and implement targeted strategies aimed at achieving sales objectives, enhancing customer satisfaction, and driving profitability.


Key Responsibilities
  • Conduct daily outreach to establish new and nurture existing relationships with referral sources in the medical sector.
  • Develop and maintain strategic call plans to qualify new referrals and sustain current business relationships.
  • Document call plans and outcomes in the CRM system.
  • Utilize Apria's analytics and reports to pinpoint potential referral targets.
  • Collaborate with the Market VP to assess the sales territory call plan and meet strategic goals.
  • Educate referral sources on the application and benefits of Apria's products and services.
  • Address and follow up on customer inquiries and concerns.
  • Work in conjunction with branch management and staff, as well as other departments, to promote sales growth.
  • Communicate Medicare guidelines and private insurance procedures, pricing, and product information to referral sources.
  • Maintain accurate records for prospective and active accounts, ensuring timely information is relayed to billing and reimbursement offices.
  • Ensure all billing documentation is thorough and precise.
  • Perform additional duties as necessary.

Qualifications

Education and Experience:
A college degree or relevant experience is required.
1-3 years of experience in selling services or commodity products with a proven track record of success is preferred.
External sales experience is advantageous.


Skills and Abilities:
  • Customer-Centric Approach: You prioritize the needs of customers and patients, aligning your efforts with their objectives.
  • Proactive Attitude: You are a self-starter who readily identifies and responds to challenges and opportunities.
  • Team Player: You excel in collaborative environments and foster positive relationships across teams.
  • Effective Communication: You convey information clearly and inspire others through your messaging.
  • Passionate Advocate: Your enthusiasm for health and well-being is rooted in a genuine desire to assist others.
  • Network Builder: You have a talent for engaging others and creating a network of contacts that enhances your influence.

Additional Requirements

Must possess a valid driver's license and auto insurance as per company policy. Driving of personal vehicle may be required.


Physical Demands

This role requires the use of hands for various tasks, including operating equipment and using a computer. The employee must be able to travel as necessary.


Company Culture

Joining Apria means becoming part of a diverse and dynamic organization that values excellence and integrity. We are dedicated to fostering a culture of growth and collaboration, where every teammate's contributions are recognized and valued.