Hearing Aid Specialist

3 weeks ago


White Plains, New York, United States ENT and Allergy Associates Full time

We are seeking a self-motivated and clinically strong Hearing Aid Dispenser to join our ENT and Allergy Associates team in Westchester County.

The ideal candidate will provide exceptional patient care and education, assist in fitting and programming hearing aids, and maintain organized patient records.

Additionally, the successful candidate will have strong written and verbal communication skills, be able to develop relationships with patients, and work efficiently in a fast-paced environment.

We offer a generous benefits package, including a lucrative bonus program, paid holidays, health/dental/vision/life insurance, 401(k), and licensing fee reimbursement.

As a key member of our team, you will have the opportunity to work with a large and successful multi-site ENT practice, providing high-quality hearing aid services to patients.

Key Responsibilities:

  • Assist in fitting and programming hearing aids for optimal performance, comfort, and sound quality.
  • Provide basic patient education on hearing aid use, care, and maintenance.
  • Address patient inquiries and concerns.
  • Maintain organized patient records.
  • Handle packaging and mailing earmold orders, device repairs, and manufacturer/lab returns.
  • Maintain inventories of supplies and loaner devices.
  • Communicate with audiologists concerning updates on orders, insurance verifications, or prior authorizations.

Requirements:

  • Active NY Hearing Aid Dispensing License

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