UX Writer

5 days ago

Vienna, Virginia, United States Shuvel Digital Full time
{"title": "User Experience Content Specialist", "description": "Shape Product Experiences

As a User Experience Content Specialist at Shuvel Digital, you will play a crucial role in shaping product experiences by creating useful, meaningful technical text and documents that help users complete their tasks efficiently. Your vision for content will drive cohesive product narratives across multiple platforms and touch points.

Key Responsibilities
  • Develop a vision for instructional, educational, and help-based content across all products.
  • Write clear, concise user interface copy for products, including microcopy, instructional text, and error messaging.
  • Collaborate with designers, analysts, researchers, and product managers to define and drive user-centered experiences.
  • Originate new concepts, strategies, or innovative approaches to user experience messaging that have significant impact.
  • Coordinate the writing processes to improve project efficiency.
  • Ensure all user interface language follows Navy Federal's conventions for punctuation, capitalization, and grammar.
  • Identify opportunities to define and establish conventions for digital messaging.
  • Manage multiple projects under tight deadlines across a broad variety of product categories and audiences.
  • Proactively identify language concerns and successfully address those issues to ensure projects stay on track to meet project milestones, project time/scope/quality/funding expectations, and business objectives.
Qualifications
  • Bachelor's degree in English, Communications, Journalism, or the equivalent combination of education, training, and experience.
  • Working experience outside the classroom in technical writing, UX writing, fact-checking, copywriting, or content/creative strategy.
  • Advanced cross-group collaboration and persuasion skills.
  • Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation.
  • Ability to lead, guide, and mentor others.
  • Ability to articulate design concepts to a broad audience, including non-designers.
  • Advanced communication skills both verbal and visual.
  • Advanced detail and organizational skills.
  • Ability to apply analytical, creative, visual, and critical thinking.
  • Advanced knowledge of effective writing and editing.
  • Experience of user-centered design processes and best practices.
  • Working knowledge of modern development standards, techniques, and methodologies.
  • Working knowledge of web, mobile, and application design.
  • Working knowledge of best practices for web and mobile-based content, tools, and forms.

We are looking for a skilled User Experience Content Specialist to join our team at Shuvel Digital. If you have a passion for creating engaging content and driving user-centered experiences, we encourage you to apply for this exciting opportunity.

", "lang_code": "en"}