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Soft Count Attendant II

2 months ago

Hazel Crest, Illinois, United States Wind Creek Chicago Full time
Job Overview:

The Soft Count Attendant II plays a critical role in the gaming operation, responsible for accurately and efficiently handling monetary assets of the company during Drop/Count procedures. This position requires a high level of competence, dependability, and trustworthiness.

Purpose:

At Wind Creek Chicago, our team is dedicated to providing an exceptional guest experience, creating a sense of belonging and importance for all visitors. Our purpose is to deliver a unique and exciting fantasy world of fun, chance, and possibility.

Value System:

Our team is driven by a strong commitment to our purpose, inspiring and empowering us to do everything right, have fun, and be the best. We strive to be recognized fairly, elevating our levels of personal accountability and focusing on our customers. This results in the creation of wealth, growing opportunities for all.

Duties and Responsibilities:
  • Conducts the drop of slot machines, table games, and kiosk machines
  • Generates End of Day reports used to balance slot machines, table games, and kiosk machines
  • Safeguards company assets when performing the Kiosk and Gaming Floor Drop and Count
  • Operates the Drop Tracking System to accurately record assets
  • Operates the currency counter to accurately record assets from the gaming floor and Kiosk Count
  • Prepares diverse reports in an accurate and timely manner as required
  • Confers regularly with the Soft Count Supervisor to keep informed of all aspects of financial matters, operating procedures, and seeks direction as needed
  • Organizes count process quickly and records transactions correctly and efficiently
  • Abides by procedures that comply with all applicable laws, policies, and procedures regulating accounting principles, including IGB, Federal, and State requirements
  • Ensures that all applicable operating policies and procedures are adhered to at all times without deviation and be extremely knowledgeable of the Minimum Internal Control Standards and Fiscal Policies and Procedures
  • Assists supervisor(s) with: training new team members, administration of the supply level of the count room, maintain current game asset numbers in the drop box tracking system, completing operational paperwork which maintains compliance with accounting procedures, uploading of SDS file to Revenue Audit
  • Other duties and responsibilities as assigned
Job Requirements:
  • High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
  • Must be twenty-one (21) years of age or older
  • One (1) year of high volume cash handling experience in a Count Room - required
  • Must successfully pass a timed math skills test
  • Demonstrated ability to operate a 10 key calculator (skills test will be administered)
  • Must successfully pass a Guest Services Audition
  • Should possess experience with accurately handling large monetary transactions and machinery affiliated with the process
  • Experience with accurately handling large monetary transactions and machinery affiliated with the process
  • Must be able to stand for entire shift
  • Must be able to lift 50 pounds with no assistance
  • Must be able to work in bent position for extended periods of time
  • Must be able to push/pull large Drop Carts on wheels weighing 1,100 pounds
  • Must be able to work at a fast and physical pace
  • Demonstrated ability to work in a team oriented atmosphere
  • Demonstrated ability to complete task accurately in allotted time
  • Demonstrated ability to communicate effectively in English, both verbally and in writing
  • Willing and able to work odd or irregular hours including nights, weekends, and holidays
  • Willing to travel and participate in training as recommended or required
  • Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position